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September 2023 by Constancee Madlock
Gloria at penske was a pleasure to do business with she polite ,friendly and very professional with the customers
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June 2023 by S. Fleming
My experience with Penske, their phone rep, and Gloria D. was the best that I’ve ever had with a rental. Their rentals are lovely. Pristine and new. However, the best thing about Penske is their customer service. The most professional, courteous, kind, and human I’ve ever come across. They are patient and they sincerely care. I cannot say enough about the telephone rep I spoke with when I made the reservation over the phone. I was so anxious and concerned because I had never driven such a large vehicle and I was doing it long distance. He took the time to help me through that. I was provided with a beautiful rental and the trip turned out to be great. After making that journey, I now feel like I’ve been doing it my whole life. And then there was Gloria D., the icing on the cake at Penske on Bruckner. There are no words to describe her. She takes the time and goes out of her way to help and provides the best service I’ve come across in a very long time. And her personality is so outstanding! God bless them both. God knows and He sees. I get a bit emotional when I think about these 2 people because moving is tough. It’s so stressful. Especially long distance. Penske, the phone rep, and Gloria D., made it so much easier. Thank you.
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April 2023 by orlando hurtado
I love how competent the personal are.You walked in and you get greeted with a smile. They are very knowledgeable.and helpful. Great service.
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February 2023 by Tabitha Rivera
Horrible service. They messed up my reservation. Thank God it was co located with another servicer the lady there took care of me. Penske messed up. Deal with the other company they are better
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January 2023 by Dee Gee
Gloria D is a great professional, gets answers to hard questions and goes out of her way to make sure all your needs and wants are satisfied. She was such help in all that she did
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December 2022 by Kelley Albro
Just wanted to say thanks so much for your kindness, patience, and overall professionalism during our entire experience with you. It was very much appreciated and would recommend you to anyone. Thanks again.
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December 2022 by Salima Ali
Was a great experience, thank you so much! Quick response, good customer service, caring, fast, and quality work.
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August 2022 by Dioni De La Cruz
They rent out trucks that they don't have and won't tell you they actually don't have what you need so you end up wasting your time
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March 2022 by Mombasa Mcdaniel Sr
My experience with penske in the bronx at 1985 Bruckner blvd was awesome the women manager ms. Gloria is amazing very professional and she cares about the customers well being she loves her job I appreciated my service there and I definitely recommend people to visit and rent there if you want to receive excellent customer care
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September 2021 by Sang Lam
I have been renting from this location for years. The whole team is A+ Gloria Pat and George are very helpful and honest about availability
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May 2021 by Melanie Flores
Gloria was the absolute best. Thank you for everything!
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March 2021 by Luis Perez
Five stars 100% best rental place
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February 2021 by Miguel Rosario
This review is long over due but I would gladly recommend Penske especially at this location. They were able to provide me a guaranteed truck when no had one available to drive and drop off out of state. Gloria provided exceptional customer service. she was very patient and very kind during the entire process of me picking up my reserved truck and went out of her way to make the transaction as easy as can be. I Appreciate her service.
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February 2021 by Renee Baker
I would like to HIGHLY RECOMMEND Penske truck rental to the WORLD. I had such an AMAZING experience with Penske from start to finish. I dropped my truck fat 1985 Bruckner Blvd last night and a situation occured and Ms.Gloria helped me well beyond the call of duty. Ms. Gloria was such a BLESSING to Me.Gloria helped me with my situation until it was resolved. When you go to 1985 Bruckner Blvd please see Ms. Gloria she is the BEST. Thank You Ms.Gloria. Penske is number one with me, no more of the other guys. God Bless much love.
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February 2021 by Mildred Garcia
The staff was super friendly and helpful. The truck was in good conditions and I received a free extra day..
