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March 2024 by Dana F.
I did not dine in.
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February 2024 by Michael Rahming
This Pizza Hut Rocks maybe because they just opened up and are super busy.
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February 2024 by Q Mack
I and 2 other people stood in the store for 10-15mins before someone even came to the front of the store. I had to ask if was anyone taking orders and that's when an employee came out and said they were only doing takeout orders because the delivery truck had just came in. Mind you, I stood there in the empty storefront for 10mins before the truck even pulled up. All of the employees, including the manager, were in the back doing nothing until I asked to place an order. When I asked to speak to the manager an employee who wasn't the manager came out and said the manager said weren't taking in store orders. I asked to speak to the manager and she refused to come out the back and speak to me. I then asked for the managers name and was told it was Chantel. When I asked for her full name so I could call corporate and put in a formal complaint I was denied. Corporate needs to replace the management here because clearly she's not qualified to do her job. Chantel was very unprofessional and rude and should be mopping floors since she doesn't want to engage with customers. This was my first and last time going to this Pizza Hut and if I could give it 0 stars I would!
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February 2024 by Sinner Bloodram
They burned my pizza it tasted like it was 3 days old I purchased it in the Ogden store and drove all the way to mt Vernon to see it was the way it was drove back and had them change it they replaced it the pizza was like night and day but didn’t offer anything for the inconvenience of driving back and
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January 2024 by Manny martinez
Horrible Pizza Hut food is disgusting & The staff is very
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January 2024 by Kenneth Fitzgerald
It was clean, food good and hot, and cashier was nice and
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December 2023 by S Bro
Singles are awesome ???
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December 2023 by Moni Chandler
Employees can be rude at times. It's hard to get anyone on the
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December 2023 by Jay Blog
My order was never sent out to delivery made me drive out to them I kindly ask for manager she refused to show her self i ask for refund and they told me that i have to call on the phone i do just that and they tell me i have to talk to the manager customer service sucks hereI will be putting a review every day of my life till they give me my refund
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November 2023 by TimaR
I ordered the dinner box and it was disgusting.. I will
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October 2023 by PH Ugly Duckling
I placed my order online. It was after 1am. The PH in Highbridge (Bronx County, NYC) had my order ready for pick up.
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October 2023 by Candice James
I enjoyed my pizza, temperature was good. Came quickly as well
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October 2023 by Arazathy Rijo
Terrible food and service. I ordered 2 pizza and some mozzarella sticks. Everything was cold, stiff and pizza not properly cut. I tried warming it up on the oven but even then, it tastes like old bread. Nothing was fresh. I tried contacting the store about this matter and could hear how they hung up the phone on me. I tried calling again and again and was left on hold the entire time. Very dissatisfied with the service at this location.
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October 2023 by Anthony McDougald
This Pizza Hut is the biggest let down in all of the Bronx. The only positive about this location is the staff (very friendly). Other than that, the negatives are in abundance. Let's go down the list shall we?Food is expensive for fast food pizza (ex. $8 dollars for a handful of fries?)Wait time is insane (30-40 minute wait for anything)Salt content is insane (you eat a slice of pizza and feel your blood pressure go through the roof, along with dehydration)Food is cooked in secrecy behind a wallWindows are tinted (like why lol?)Few seating options and they are hidden in the back behind a wall (just remove it and tell people to only get food to go)Food is low quality (taste like the dough was bought from the dollar tree)Food is bland (trying to mask the flavor with cheap cheese and a whole lot of salt)Overall, I wouldn't recommend this place to my worst enemy. It's insanity to charge this kind of premium in this section of the Bronx for low quality food.
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October 2023 by ジョネーJonét
They advertize cinnamon rolls on the menu but they don't have them at this store. They messed my order up. I asked for traditional chicken wings, they gave me breaded boneless chicken. The pizza ended up being rather nasty, but edible, but surprisingly the chicken was decent even if it was the wrong order. The prices are outrageous as well. I am very disappointed with my service and will be sticking with the Domino's Pizza in the local area.
