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December 2023 by Mohammed Kalam
Love this place, much better than before, stuff constantly keeping clean and sanitizer bottles are always full includes paper the towels, I would recommend to my friends and family .
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December 2023 by Destiny Guzman
The workers are highly efficient in this gym. They make it a priority to keep the gym clean and constantly make sure the weights are put back to where they belong. All the workers I have encountered are attentive and friendly. Be aware this gym definitely pulls a heavy crowd.
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December 2023 by John Larkin
I only go to this gym because it’s convenient walk from my place other than that it’s one of the worse planet fitness I’ve been to it’s unsanitary. And there machines are always broken I’ve asked the manager multiple times when are they going to fix the stair master in response “they don’t know” It’s has been broken over a month. I pay a monthly bill when people under age are still allowed in and corporate makes sure they get there money deposit .However there isn’t any repairs being done. And due to the unsanitary conditions it’s a“Health Hazard”!!!!
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October 2023 by Derrick Hobbs
Just an okay Planet Fitness location, the AC/Air&heat vents are always blowing air right on you no matter where you are in the gym-- so it's uncomfortable. Please read for the full details.The equipment is all working at this Planet Fitness location and offers a full selection of machines for every muscle group. It's a Planet Fitness, so one should expect: "Smith machines" (they have three), Dumbells up-to 75LBS, Kettle bells as heavy as 25 lbs and lots, and lots of machines to train each muscle.The Gym for the most part is very well kept--clean--as it should, and members are polite, from what I seen/experienced.The location offers Free parking and is located near the six train! That's a huge plus!The biggest complaint I have is the AC and Heating vents--no matter where you are in the gym, it is right on top of you blowing cold or hot air. If there was some way to position the vents away from the areas of training, that would improve the air quality of the gym.3/5 stars as it is not the most comfortable environment to train in and as I mentioned, it is because of the air vents.
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October 2023 by Elizabeth C
I really wish the men who visited this gym stopped harassing women and bullying them out of using free weights and machines. The vibes of this gym is straight up juice head. Everyone acts a fool in this place. There’s not enough 7-10 lb free weights. They end up getting lost in the lower level. PF should invest in a rack down there so they stop going missing from the first floor. It’s a really tiny gym with not a lot of weight machine options. So you’re waiting for a long time to get access and no one cleans. So half of your workout you’re cleaning up after other people.
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September 2023 by Mom and Broke Bestie Fitness
The Castle Hill location of Planet Fitness has great staff and great management. The staff are all hard working, helpful, friendly, and professional. There’s alot to be said about workplace culture because the manager Elhadj exhibits all of these qualities, as well. He truly is the example of demonstrating great qualities to create a motivated and professional workplace culture. Kev, on of the staff, always has a great disposition. I can’t name all of the staff, but ALL of the staff is excellent. I’m always in Manhattan because I’ve learned not to expect a lot from the Bronx, but this location of Planet Fitness is exceptional. They keep the place clean, respond to concerns, and make sure the members are happy. Not all locations are the same. This location really has high standards.
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September 2023 by Huascar Genao
Be careful with this gym. They opened an account without my authorization and forged my signature to then charge you. I’ve contacted them about this and I haven’t received an answer since. It has been almost 3 months dealing with this problem with no information or answer.
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August 2023 by karen grant
I love this place just the way it’s set up is great for me. It’s clean and everyone is not on top of each other. I love the hydro massage. The staff is helpful and friendly. I love it here it not like sone of the other o es that I’ve been to. Where people are on their phones sitting on the machines like Southern Blvd. I feel if you want to text get off the machine so someone who wants to can use it!
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August 2023 by Philip Pisciotta
Planet fitness is clean just a good all around atmosphere to work out I've been a member for more than 15 years like to visit different clubs the best club so far is Herald Square in Manhattan
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July 2023 by Morgan Mazile
This is the 3rd PF location I've visited and so far, it is my favorite! I am visually impaired and I loved that this location is very well lit. The machines were all easy to access since they were located on the same level. The staff was especially helpful. Sam helped me navigate the gym and made sure to point out possible walking hazards.I've never used the Black Card Spa before, so he gave me a tutorial on how to use each machine without making me feel like a burden. I had difficulty reading the screen for the hydromassage bed and he even helped me make my selections for a more personalized massage. Thank you!
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July 2023 by Cheikh Ndiaye
I go to this gym often because It is one of the few gyms in the city with parking lots. However, it is really hot in there. Please let’s increase the cooling levels inside of it if possible. Thank you
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June 2023 by Lizette Gonzalez
I am frustrated with this facility. I love the location and the fact the have an elevator since i medically need it but here is my issue why do you have a soap dispensary empty then you have two on the wall full of soap because its missing the button to squeeze to actually get soap. Wall dispensary for hand sanitizer is empty.The handicapped shower has no curtain. Why is that people are allowed to take weights out of the weight area thats not safe. Please fix these issues i have notified staff all year nothing has changed hoping this makes a difference.
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June 2023 by Eduardo Gutierrez
I just moved into the area and drop by to see the gym in person and I had a wonderful experience with the helpful staff and management. The gym was very clean and the members where surprisingly friendlyThank you Bibi at the front desk and assistant manager Sam for being so welcoming and helpful?
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June 2023 by Hot Pig
Planet Fitness? More like Epic Universe Fitness. I used to be obese, now I'm just a lil' chubby. Planet Fitness is awesome.
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May 2023 by Harrison Franco
I have been coming to this particular location for 5 years now.I have seen endless rotation of staff and managers.However this is the first time that this place is actually functional with a new manager. So congrats on that.Also throughout this time there has been one constant and that's Nash.I hope that he is awarded for his endless and tireless cleaning that he does in this place.From me personally thank you Nash for everything that you do!
