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December 2023 by Keittisha W.
I always trust Postnet instead of the drop-off spots. 1st-They are very nice and professional, 2nd-they give you a receipt for the package you leave, and 3rd - all you have to do is track your package. I rather go to Posnet than a drop-off spot anytime. 557 Grand Concourse ad 149th Street. The prices are reasonable to send, fax, copy and digital copies.
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November 2023 by Milagros Alicea
I came here today to pickup my package and is close! They should let me know about the time! Is so disappointing to me! I need to speak with clavin Thomas about this situation!They re not let me in for my package.
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August 2023 by Hilliard Greene
The service and attention I received from Phillip was just what I needed. I have a fragile musical instrument that I flew overseas with and a special box had to be made for it to be carried on the plane. He gave special attention to the situation and packaged the item so well that it was completely safe. The PostNet at 577 Grand Concourse has earned a loyal customer.
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July 2023 by Ajanique Santiago
Not a terribly friendly customer experience. There was only one customer in store, and the clerk couldn't bother to respond to my hello when I entered.Additionally, they are selling 1 Forever stamp for $1.47 and its .63 cents at the post office across the street.The store could use an update, and it is generally not a place one would want to spend time doing business.
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June 2023 by Gabriela Orto
You have to pay extra if you wanna print from your email, seriously?
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March 2023 by Jennifer T.
This place used to be good but I had two packages here that suspiciously disappeared after I dropped it off. One was a Coach purse that I double wrapped inside a jiffy bag for cheaper shipping, but this was a mistake (someone here probably felt it, realized it was a bag, and stole it!). I suspect this because it showed no movement in tracking after I had it scanned. This happened 4 years ago and after that all my other packages were delivered without issues but now it's sketchy again. I dropped off one package here three weeks ago and tracking says it got "lost" in transit. All my other Fedex packages that I dropped off elsewhere around the same time made it to their destination with no problems.Nope. Not using this place to drop off packages anymore.
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March 2023 by Carla Toppins
Five Star Customer Care & Service. Upon arrival, I was warmly greeted and welcomed by Team member Tybrise (hope I did not) butcher his name, which btw is as beautiful as he. His kindness and courteousness were A+ in assisting me w/my bulky pkgs to be shipped and even went out of his way to offer me an alternative to one-stop & ship to get em off. Ms. Ginet took it from there and followed up with the utmost in Cust Care communicating the different pricing options for Fed Ex and UPS professionally and efficiently. I left this PN location satisfied that I got the best bang for my buck and appreciation for my patronage. Thanx Guys, keep up the Awesome work we see you.:-)
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January 2023 by Out of Wedlock
If you have to rip people of to be in business you shouldn’t. Tried to charge me $5.36 for one print one piece of paper.$5 for the email$.36 for printout lol
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January 2023 by J Perez
$27 for passport picture! Horrible. They take advantage of you and over charge you for pictures. Passport pictures are $13-17 max and they charged my husband $27. I needed the pictures for my newborn, Crazy!
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December 2022 by Liz L.
They charge me $27 for passport picture. Passport cost $13-17 max, This place is a scam. They're taking of advance of people.
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October 2022 by Wealthzon Management
Went to the store, enjoyable soft, peaceful-cheerful music. Sales associate Chica had that same vibe: cheerful, peaceful; and did an excellent job in the process of mailing my package to another country. Outstanding customer service.
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October 2022 by Dennis Dujon
Been there twice. Once to email some tax forms to the state. Again to upgrade my resume. Friendly staff good equipment. Nice atmosphere. Better than staples.
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September 2022 by Stalin Veras
I dropped of FedEx package here and they lost my package, they didn't reimburse me. they are very irresponsible. ??? 557 grand concourse. I will proceed legally.
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June 2022 by Joseph Young
Very Nice people. They are much better than the post office.
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May 2022 by Aleksandar Cosic
I dropped of FedEx package here. Quick service. Very pleasant people.
