Restaurant Depot/Jetro is a large wholesale business that mainly serves other businesses by offering a wide variety of products needed for their operations. The store is very big and has everything a business might need, making it easy to fill up a store’s inventory in one trip. Customers often find the staff to be very helpful, especially in departments like frozen and seafood, and at the checkout. One staff member, known for her colorful hair, received special praise for going above and beyond in providing excellent customer service, including offering free ice blocks to help with food preservation. The delivery service is also efficient, with quick check-in and delivery times that create a positive experience for customers. However, there are concerns about the store’s cleanliness, with reports of rats and rat pellets found behind food pallets, and management being described as incoherent. Despite these issues, many appreciate the convenience, variety, and friendly service that Jetro provides for businesses needing wholesale supplies.
