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December 2023 by Kevin Guzman
Good selection of lumber.Customer service is not great, rude staff.Hours of operation’s are not accurate.They say they close at 4pm but will not sell you anything after 3pm.Recently tried to purchase some wood and was told they wouldn’t move there trucks to grab what I needed…
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October 2023 by Erwin Cook
Everyone I met was helpful and curtious.
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August 2023 by Robert Cavallito
The bottom line here is the selection of lumber is really top notch - many species you just can’t easily find, let alone in NYC. And the prices are competitive (wood is just expensive these days!). The problem is the staff. If you’re new it isn’t the friendliest place except for one or two standouts (Victor in the office and the gentleman with tattoos on the floor are incredibly nice and helpful). Everyone else - well, if it weren’t for the wood selection I’m assuming this place would go out of business. Once you know how things operate it’s not bad. But just the people - I only buy what I absolutely have to and head upstate for the rest. I’d rather reward businesses with better customer service with mine and my clients money.
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February 2023 by Tori Cordero
VERY VERY RUDE!!!!!!!!! I will never shop here again...just walking in makes you feel uncomfortable, the way they talk to you!!!! I would give it no stars if I could..fork left driver wanted to eat my wife with his eyes !!!disgusting!!!! and no respect..
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February 2023 by James kyungun yang
They sell plywood allmost double price than home Depot, maple plywood is $89.00 plus tax at the home Depot, but the Rosenzweig sell it 160 dollar. Too expensive!!
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December 2022 by James G
I don’t care if you’re 100 years old. If your store hours say you open at 7am, be open at 7am. Sending someone away until 10am is not acceptable especially when the single item requested is 5 behind the counter. Very disappointed.
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November 2022 by Sal Abbate
For the professional and knowledgeable lay person best prices in town
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October 2022 by William Kan
Everything you need for any woodworking project you can buy here.
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May 2022 by Gavin Brooks
Decent selection of hardwoods but damn they really know they are needed not wanted. Classic nyc business. Ignore the hours posted if you go in person, the beginning of the day is only for loading trucks, there’s a lunch break, and they leave early. So essentially there’s small windows late morning and early afternoon for you to go and pick your lumber. That being said, once you know how they operate this place will work as a lumber resource, but just pray nothing goes wrong because in the end they don’t need you.
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March 2022 by Susan Gross
For over 20 years we have worked with this great team. They know there business and have always come up with an answer on even esoteric wood requests.
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November 2021 by John Walker
Bought three sheets of 3-ply Plyboo bamboo plywood. One had a slight bow at one end. Upon taking it out of it's plastic wrapper we put it on horizontal sticks and let air circulate in the hope the bowing would come out. 5 days later the plywood is now severely bowing. I call Dan who did the transaction with me at Rosenzweig and out of the blue he says we weren't supposed to put that particular product on sticks. I email him the informational letter that came with the sheet saying that it can be and if there are concerns about it, should be, put on sticks. So now they say they will swap it out but that they won't send a truck into the city for exchange. We have to rent a van for $120 and drive it to the Bronx to swap it out with no compensation from Rosenzweig for the rental. No other options. "we stand behind our products". Not so much. I'm out $300 worth of unusable ply. Never again.
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July 2021 by Michael Schwed
Great place for all things wood. Friendly staff, feels family run which is great in the Bronx.
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May 2021 by Roland O.
If your a woodworker in the NYC area then you know all about this magical place. Their stock of hard and soft woods from around the globe is always plentiful and the staff is knowledgeable and friendly. I've been shopping here for years and I still get a bit emotional every time I wander through the isles.
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March 2021 by Garry Wade
Placed an order at one price and delivered at another price. Classic bate and switch. Not about the paying the additional cost more about business integrity and the principal of standing behind a quoted price. Not impressed. When I complained I was told 'nothing they can do'.. Amazing that you would treat a customer that potentially could be spending thousands of dollars in the future and they wouldn't honor a quoted price. It's all about trust and integrity. Something that has been badly missed over the last few years. Truly sad.
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January 2021 by Peter Trezza
A big professional operation, everyone there is friendly and good prices too.
