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April 2024 by Giancarlo.
love my bracelet , thank you so much Santiago definitely I will buy again from you , gentlemen and professional I will see you soon .
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April 2024 by Dwane Camejo
The best jeweler in NYC and the Bronx. They have everything you need and are super professional. The best jeweler in NYC and the Bronx, professionalism through the roof and very attentive. Always suggest Santiago's to my friends and family!
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March 2024 by Jacob Nieves
Great experience
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March 2024 by Joselyn Campos
Horrible just horrible! Reviews HAVE to be bots.
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March 2024 by Alexander Campbell
Robbery is what I say their business is about. They lie steal, and also take advantage of you
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March 2024 by Amancio Campos
No morals. All they do is steal from their customers
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March 2024 by Maria Pineda
Horrible business! They cut a signifiant amount off of a necklace I went to fix there and when I asked to see footage of what happened they refused! Never asked for a refund or anything. Even refused to show the police and said I was a liar. Welder was caught in his lie when stating he fixed necklace near the clasp but had picture evidence it wasn't broken near the clasp. They also upcharge prices to people who don't speak Spanish and look different( IE PEOPLE OF DARKER COLOR)
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March 2024 by The Avila Family
Can’t believe all these negative reviews! The negative reviews are definitely all fake and a lie. I have known the owners for about 20 years now, and I can certify that they are humble and honest people. I have always bought my jewelry here for the best prices. I even moved upstate New York, and I will always come back because they’re simply the best.
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March 2024 by Kevin Toxqui
I came in with a question and they responded back an attitude. The were very unprofessional and worse experience I’ve ever had.If I could leave negative stars I would !!!!!
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March 2024 by Mirian Pineda
The service at this shop is horrible. This will be the absolute last time I shop here! I always attempt to shop at family owned places but the service here has not been pleasant! I looked at an item asked the person attending (a young man) the price, left to get cash and when I returned the raised the price (the women tried to up charge me)! The his happened while I was waiting for a ring to be fixed. When I received the ring they did not reattached the piece that fell off, instead they welded the it and attempted to polish it to appear like the piece was never there! I asked for the owner to address this and they told me that’s how the ring was when I gave them the piece that fell off and had proof with prior pictures! The woman told me to take my ring and go as I had paid before I received the ring and wouldn’t do any further adjustments for me! l would not recommend going! If I could give the shop and experience a 0 star I would!
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March 2024 by Lezly Lopez
HORRIBLE experience, wont ever be going there again.
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March 2024 by Yonick Pineda
I'm devastated after this. We trusted them with a sentimental baby necklace for repair, only to find out they lost a piece of it. Their response was careless, lacking any real apology or responsibility. This isn't just about a missing item, it's about losing a part of our family's memories. Beware of this store's unprofessional handling of precious items.
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March 2024 by Edward Elric
Why do they have to steal from a CHILD to make their money? I do not understand that. These people “fixed” a chain but when they returned it, the chain was smaller than before. They cut, and stole part of that chain because it was gold. Thieves.
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March 2024 by Joselyn Garcia
DO NOT BUY HERE!!! They steal the Gold!! And loosen their chains so they can keep it!! The couple who work there are thieves and they don't know how to run a business; many customers have already had problems with them!PLEASE DON'T SHOP HERETHE COUPLE STEAL AND CUT YOUR JEWELRY SO THEY CAN KEEP IT!! THEYRE VERY UNPROFESSIONAL AND THIS ISNT THE FIRST TIME THEY STEAL GOLD FROM SOMEONE!!!
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March 2024 by Adalid Gomez
Dishonest people, definitely taking my business elsewhere. No class whatsoever.
