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December 2025 by Robert Martinez
Julian was very professional and knowledgeable. Shared reasons for the fix to my 23 year old Kenmore dryer! Excellent service!
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December 2025 by John Bonkyc
Great Tech and was very informative.
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December 2025 by harold cleary
Very professional and respectful of my home. Very knowledgeable and thorough worked quickly and efficiently.
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December 2025 by Charles Hughes
First and foremost this guy nazim is a dirty and i mean dirty individual ok he serviced my refrigerator today being mon 12-15-25 around 10ish 11ish unfortunately i had some one sit for me as i had an appointment that I could not reschedule as sears continously changied my appointments at the very last and i do mean last min several times. inaddition confirming that parts were delivered when they weren't when i arrived back to my residence i discovered this guy left wet nasty dirty towels that were on the floor on my countertop scrapped my floors left broken tubing all on my floors and left my counter tops and floors soiled with dirt left one of my canister tops. On my countertop and to add insult to injury left the boxes with old dirty parts and leaking tubing on my countertops as well and he is very very rude and dismissive never and I repeat never use this guy his rating is 000000000000 only reason I pick 1 star is because I couldn't post with out choosing but realistically speaking he gets no stars nasty fithy horrible tech he should be dismissed stripped of his tool belt fired would be to good for him🤬😡👿
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December 2025 by Emma patron
ON TIME AND PROFESSIONAL.
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December 2025 by Shelly Ortega
Service was fast and technician was very knowledgeable. Julian was my tech and he was fantastic. Ask for him if you have a chance.
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November 2025 by Alicia Cruz
The technician was very helpful and knowledgeable.
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November 2025 by Janice Coleman
Dexter is very skilled, courteous and communicated well - called to confirm address and his approximate arrival time.
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November 2025 by Sally Lindsay
Technician was on time, respectful, helpful, and completed the job in no time at all my freezer is up and running. He did an excellent job. Now
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November 2025 by Jenise Jackson
He was knowledgeable and kept me in know about everything he was doing. Also, very courteous
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October 2025 by Maria A
Jacob has been a lifesaver. He is very knowledgeable and trustworthy. I would definitely recommend him.
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October 2025 by Victoria Benitez
He was AWESOME! I’m thinking about breaking another appliance for him to fix. LOL
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October 2025 by Ronnie Arroyo
The technician sent was amazing. He worked really hard at resolving my issue with my home heater.
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October 2025 by Jerry Wolbert
Louie, the tech was great!! Ten stars out of 5. Sears Home Services is HORRIBLE. EIGHT NO SHOW APPOINTMENTS!! All cancelled after I waited in the apartment all day. Usually they said that the part wasn't available even though it was in the apartment for the last four no show visits. The worst customer service (aside from the tech) that I have ever encountered. DO NOT waste your money for a contract with Sears Home Services unless you enjoy being frustrated and wasting time waiting for nothing.
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October 2025 by M.A. Clarke
Repairman was on time, polite and professional. He completed the repair and installation of new part very quickly.