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January 2024 by Adam Ab
Customer service is trash. The front desk guy has no respect towards his
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January 2024 by Big Mike
Way overpriced for room the building has a D rating very bad stay away you have been warnedRooms: Not clean roaches in roomSafety: Bad area of bronx ny
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January 2024 by 이이
Before going
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December 2023 by Joel Garcia
Clean rooms, nice look, however; Always make sure you count how much you give them, otherwise they will keep whatever you gave them and will say nothing to you. Another thing to note; the guys who at the counter are weird.
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December 2023 by Flor Perez
Great Time with my
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November 2023 by Phyo Thiha Oo
Parked my car in their parking lot.My car got break.Stuffs got stolen.They said they can’t watch the CCTV all times.And said they can’t do anything about it.Cars are not safe in their parking lots.No responsibility and worst service.
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October 2023 by Maria Jimenez
To much & for this motel because is defiantly not a hotel. Had 2 day reser. checked in @9:pm AND the first thing I find is a rude Clerk with no type of customer service skills, then walked into the room to find 2 roaches occupying the bed. I go back to the rude clerk to let him know about the the incident of the roaches, he says roaches, I said yes roaches, change the room, his rude self, did changed it. Now he sends me to the 2nd FL. I go, key to upon the room doesn't work. I go back to him, now he is feeling annoyed, screamed at me then says I'm calling the service lady to open the room for you. I walked away. My worst experience in staying in a hotel, the customer service really sucks, the room as I mentioned had roaches, no blankets, TV service is best to watch a movie in your phone because it really doesn't have to many channels to see. Wifi wasn't working, towels look like wash cloth, not even a towel to place on fl. No coffee pot, no gym and no breakfast like is advertised. If I could give it a -0, I would. I DONT RECOMMEND THIS PLACE, PLEASE STAY AWAY. Cheap rat hold.
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October 2023 by Drew Perry
It's not a 5 star hotel and it's better than other hotels I've been in. Not a great location. Staff were great and doing what the could. Vending machines need stocked, rooms were made each day during our visit. Only issue we had needed blankets, and the room keys kept resetting after rooms were cleaned.
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October 2023 by jerry fife
They offer rooms by the hour, need I really say more? They do not offer anything they list on their site, no breakfast, no gym, no business center. They do nothing to make it right. Worst hotel I have ever seen or stayed in.. .run the other way, sleep on the subway, it's a cleaner safer place.Rooms: Dirty, small, no blankets and hand towels...mildew in showers.
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August 2023 by Cs Box
Rooms & bathrooms are dirty, moldy & have leaky pipes. Doors look like they were kicked in & wait until the water behind it decreases. The whole building smells like rotten eggs.
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August 2023 by Rosaria DiSanto
I wouldn't wish this hotel on my worst enemy. It was dirty, no blankets, door did not close entirely. All the amenities that were advertised were not present at the hotel. It is loud- every time someone in the hotel flushes the toilet, it sounds like the pipes will burst in the walls. The customer service is atrocious - staff were rude and dismissive. I stayed here for business travel and presented a tax exempt form and verbally confirmed 3 times that I should not be charged tax. I was still charged tax and called every day for a week to have the tax refunded and kept being told to call back in an hour because there was nothing they could do. Stay away- you're better off sleeping on a bench in the park.
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June 2023 by L Woods
Nothing on the site for the Sheridan Hotel in the Bronx war correct. It is now a home for homeless people. Very run down and dirty.
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June 2023 by Stephanie Romero
This hotel is dreadful. It doesn’t look ANYTHING like the pictures but My boyfriend and I had gon’ there a couple of times out of convenience to rest up a few hours before heading back on the road (my boyfriend is a truck driver)… anyways long story short, we showed up yesterday for them to tell us that my boyfriend had been placed on the block list. We were confused because the front desk clerk didn’t give us a reason why and walks to the back out of sight. I’ve witnessed how they treat people. They don’t try to reason with people and they treat them like a money sign, very cold and almost annoyed to be dealing with folks. Petty hotel workers.
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May 2023 by Mike Beezy
This is a horrible hotel no blanket and when I asked for a blanket they gave me a little blanket with cigarette holes in it the room smelled terrible half a roll of tissue the wifi was very very bad I had to use my phone hotspot to use anything else that I brung here there was no soap to wash my hands no pillows and the tv was the size of a tablet. They advertised a gym here there is no gym this is overall a very bad hotel they lucky there isn’t a option where I can choose not to put a star
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May 2023 by Osvaldo Marchan
Very noisy, old bedsheets , No continental breakfast, no even coffeeDo yourself a favor and look for another hotel. , this is a three floor hotel , don’t you dear to reserve a room in the first floor, you will hear every toilet flushing in the whole hotel , it was a nightmare!!
