-
November 2023 by Keittisha W.
I just wanted to give thanks to Representative Luis Flores in Spring Bank. He helped me out with information regarding my loan and how to pay it off much quicker. He was very professional and helpful in my personal needs. He was very patient and answered any and every question I had. He was just awesome. He deserves an award for all the help he does and the patients he gives to the Spring Bank customers. Please give him his flowers....for being a great guy. I was to scared to take any pictures of the bank or in the bank, so the review is all you getting lol.
-
July 2023 by Jereny Velazquez Pagan
Ms.K Martinez is such a doll. She was patient and over all a great help!
-
May 2023 by Ashe D
I've dealt with Spring Bank for commercial loans, lines of credits and daily banking needs. John Lakis and Omar Perez are exceptional. Having been with many banks over the past 20 years, Spring Bank offers excellent personal attention: email updates, quick responses, direct phone access, secured communication, easy appointments, etc, etc..... In these days of virtual assistants, call centers and hold times, thank god for Spring. I foresee a continued pleasant experience and relationship with Spring.
-
May 2023 by Christian Volkmann
In an era where service is often reduced to automated interface, Spring Bank stands out in their true care for their clients. Throughout the years, I could count on personal relationships with friendly, supporting and accommodating staff, who navigate with you through (sometimes complicated) processes.They are always helpful and sympathetic … my trust has grown steadily. I especially appreciate the extra effort as a B corporation to serving the needs of underserved consumers and small businesses. I am proud to be a member of the “Spring Bank family”.
-
May 2023 by Nino Gjoni
Spring Bank is truly one of the most premier banks in New York. From excellent customer service to clear communication they help streamline any service you may be in need of. It is always a great pleasure to bank with genuine and intelligent individuals such as the team at Spring Bank!
-
May 2023 by Steve Baktidy
The team at Spring Bank helped me refinance 2 of my properties, the process was seamless and very fast. I have been with them for over 2 years now and the service is amazing. They are always there to help.Thank you Akbar, John and the rest of the team.........!!!!!
-
May 2023 by Mo So Clean
Just came by to let everyone know that I've had a wonderful experience working with Spring Bank. The team is very responsive, helpful and all around amazing to work with. I have done multiple deals for my businesses through Spring Bank and the service was top tier. Thank you to Mr. Lakis and the whole Spring Bank team.
-
May 2023 by Shiv Patel
Spring Bank has consistently proven to be a phenominal bank in New York. We have worked with Spring Bank for over 10 years now (for both personal and commercial loans), and Spring Bank has provided exceptional service and considerable financial guidance. Their finance/ lending team have been communicative and very transparent throughout our time working together. I have banked with Spring Bank for my small business and also larger projects - their team is able to work with people from different financial backgrounds, so I highly recommend to atleast speak with someone from their team. I bank with Spring Bank for multiple businesses and I will continue to bank with them for my future businesses.
-
May 2023 by Da Nonna Rosa Management
It was an absolute pleasure working with Spring bank for our small business, there customer service was incredible throughout the process.
-
April 2023 by Chimere Ward
Spring Bank helped my small business tremendously. Their warm and nurturing environment eased my doubt as a startup company. With years of support and trust, I’ll always have a wonderful relationship with Spring Bank.
-
November 2022 by Edirne Fiaht
They have absolutely terrible customer service over the phone. No one can be accessed over the phone system. This is frustrating when I am calling regarding a serious matter. While I appreciate their response to emails, I am not goodnwith technology. Answer the phone.
-
September 2022 by AARON JANOER
I am a CPA & we found Spring Bank because my small and medium size businesses could not get proper service on PPP loans from the bigger banksWow! Are they professional. They gave great service helping get our ppp loans approved & forgiven. Every officer was wonderful but mostly I dealt with Germarie who was organized, knowledgeable & so easy to work with!!!As a CPA, I am happy for my clients but also happy at how good Spring Bank made me look to my clients.Definitely 5 out of 5!!!
-
May 2022 by Charmaine Hawkins
Always locked out the app, constantly have to change my password by force not because I want to, some staff listen but don't hold your breath, during one of their "system"updates not only was I locked out had to change my info and it took forever correct
-
April 2022 by Lady Envy
Always locked out the app, constantly have to change my password by force not because I want to, some staff listen but don't hold your breath, during one of their "system"updates not only was I locked out had to change my info and it took forever correct
-
April 2022 by NYEG 2021
Spring Bank has the absolute worst statements I've ever seen. Completely illegible, transactions take up multiple lines, the typeface is hard to read, there's no spreadsheet export, no integration with quickbooks, buyer beware!