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February 2024 by Jeff C.
The store could use more employees. I was there earlier this week in the morning. There was already a couple of lines for the shipping as well as for the printing. A good part of the customers were older folks that needed assistance with understanding using their mobile apps. Chasity was awesome and very attentive and patient with her customers. I will definitely be visiting this White Plains, Bronx location more often.
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November 2023 by Katty H.
Clean and very well stocked. I came in today to order two personalized ink stamps. I stood at the counter for like 10 minutes before I was asked what I needed. Then young lady who attempted to "help" was interrupted by the "oh so rude Latina with curly hair" that runs the printing department, to let her know that a client, that they were already helping, wanted to know what brand her sneakers were! To add insult, while finally "being helped" the Latina says to the young lady "tell her we don't do translations" while I'm standing there like I can't hear or understand what she's saying. She needs customer service training. And if you can't deal with the public, quit. Thank GOODNESS FOR JUAN THE MANAGER!!!!!!! Who saved the day and helped me with what I needed. He's knowledgeable and very personable. Great asset to staples. But the printing employees SUCK!!!!! Also the European cashier and another Latina cashier with jet black hair were rude as well. I guess being underpaid and working Black Fridays has taken a toll!!! Use to love going into that Staples but they lost me.
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September 2023 by Carmen J CR
Start is very friendly and are always willing to help. I like how fast they work thanks
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May 2023 by Alnjoom Stars
The girl working on printing area…. Refused to help me … and was for no reason rude.. not ok. For no obvious reason…. Seems like quiet quitting
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April 2023 by Gabriela Aguilar
their service is lousy. to print a single document they make you wait a long time and they serve several people at the same time and they don't end up with any!!!
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April 2023 by Jessica H.
I like that there's a Staples near me. I had an Amazon return and this location was an option for me to return my package. I get there around 10:30 on a Tuesday morning and was surprised that there was a long line. I waited in line about 10 minutes and started looking around the store because the employees were unidentifiable. Finally an employee appears and announces to the people standing in line that they're not accepting Amazon returns. Several people, including myself, in line were disappointed. I asked why, and he ignored me and rudely announced again that they were not accepting Amazon returns. Most of the line cleared after the announcement. This was rude and not accommodating to customers who waited in line for a long time.
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March 2023 by Jeff Vargon
Using their online ordering system to have two issues a 'zine I'm editor of printed up was quick, fairly easy to navigate and saved me time. Their sales associates in the printing area of the White Plains Road location are knowledge, professional and produced excellent quality copies the three times I was there; Chasity in particular set a standard of excellence that few, if any individuals I've worked with in the past three decades could match. I will definitely be using their services at this location again. You should too!
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December 2022 by Zeff D.
Lady at the print shop needs another job. This job isn't for her. My 3rd time in 2 weeks I come to print floor plans. She's constantly on her phone, ignoring costumers, does not know how to multitask which I would assume you should know if your the only person working at the print shop. Very slow service to just print floor plans.
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November 2022 by Janet von Bose
They always have everything I need... great...no superior printing services, easy email service... just exceptional service!
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October 2022 by Shirley Pruitt
It was good. But would be better if the computer desks keyboards and copiers were wiped down. You can see quite a bit of fingerprints from usage.
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September 2022 by C L
Visited on a Sunday, great Staples! The self-printing service was great! They have envelopes and stationary as needed handy as well which is a plus! Also, just found out one can ship via UPS at this location all 7 days of the week! Friendly staff!
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September 2022 by Blaack Rozes
Today was my first time printing labels and i had no idea on how it works and didnt get any correct answers or help from other printing store but praise to Zoila she explained and helped me and it meant a lot to me. Thank you so much. I will visit again.
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September 2021 by Eleftheria Atalla
Very slow service, few employees in the cashier and especially the printing serviceUnacceptable for such a busy place as bronx
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September 2021 by Kiara Lopez
Chastity Colon is an amazing staples employee. I arrived at 10:00 am to make a booklet for my cousin who passed away. She helped me create the book, every single page. She worked passed her shift until the job was completed. The next day her co-workers didn't complete the book correctly, so she was there early in the morning to re print the book. I have never seen someone so patient and determined to help. She is an exemplary employee. She has made a tragic moment beautiful and special for my family and I. If you ever need help please ask for her she is passionate about her work.
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September 2021 by Nathaniel D Aiken
The process of printing out pdfs from your e-mail is a little cumbersome. TBH my arthritis was acting up, so that added to the process. The staff were knowledgeble and helpful. 03-19-2021.
