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February 2024 by Stambul Cafe
In this staple store they give bad customer service. Today I was trying to buy one of their products and the lady who helped me, I guess it was the manager, in an arrogant way, asked me to wait for someone to attend to me and she never sent someone to help me while she attended to clients who arrived after me, despite this incident, I bought what I needed but I left with a very bad experience
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February 2024 by Litia Rabukawaqa
Friendly efficient professional staff. Very convenient
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February 2024 by Linda Burrell
This is my go to store love it
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February 2024 by Jeff C.
The store could use more employees. I was there earlier this week in the morning. There was already a couple of lines for the shipping as well as for the printing. A good part of the customers were older folks that needed assistance with understanding using their mobile apps. Chasity was awesome and very attentive and patient with her customers. I will definitely be visiting this White Plains, Bronx location more often.
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December 2023 by dioni belegu
The girl at the printing corner was not helpful at all. Just lost my $3000 order because of bad costumer service
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November 2023 by Katty H.
Clean and very well stocked. I came in today to order two personalized ink stamps. I stood at the counter for like 10 minutes before I was asked what I needed. Then young lady who attempted to "help" was interrupted by the "oh so rude Latina with curly hair" that runs the printing department, to let her know that a client, that they were already helping, wanted to know what brand her sneakers were! To add insult, while finally "being helped" the Latina says to the young lady "tell her we don't do translations" while I'm standing there like I can't hear or understand what she's saying. She needs customer service training. And if you can't deal with the public, quit. Thank GOODNESS FOR JUAN THE MANAGER!!!!!!! Who saved the day and helped me with what I needed. He's knowledgeable and very personable. Great asset to staples. But the printing employees SUCK!!!!! Also the European cashier and another Latina cashier with jet black hair were rude as well. I guess being underpaid and working Black Fridays has taken a toll!!! Use to love going into that Staples but they lost me.
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October 2023 by Wally Ventura
Things that make no sense, I go to the copy center and ask the lady in the counter if they have linen paper, she said no, then I asked if they sell linen paper, and she responded "yes, they are in line 8" I just walked out with 100 linen paper so I can print a 3 pages document in my house.
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September 2023 by Viannie D.
Good customer service. I was very pleased with how helpful they were. Thank you!
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July 2023 by L Blackwood
There’s a lady here, tall melanin rich woman with a beautiful Afro, who’s literally doing 5 jobs at once. She’s super helpful! Give her a raise and hire more people to help, especially in the morning (peak) hours! Do better Mohammed (or whoever the manager is).
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July 2023 by Julia Shuman
The service here is so bad, the people working here are only missing to drool. The two women attending us at the print station - oh my gaaaddd - dragging their feet, putting a face on like they doing me a favor…very rude, very slow, and they don’t know how to print properly and efficiently. A woman wasted a whole plot of paper, meaning she printed 3 prints she could have put into one plot under the excuse that “they don’t do that there” - meaning they don’t do extra effort of making a proper file size and accommodating the images into it. So lazy, it’s a shame to humanity to see people like this..Completely incompetent. Don’t waste your time and go somewhere else.
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June 2023 by Racs Y
The only reason it has a one star is because you can’t place a no star at all. No one in this place know whats going on. They never shipped my package for the next day which I paid for and when I called they just said they have nothing to do with it. Talked to Pearl and was told about a refund that never came. Talked to another guy who said there’s no refund. I had important documents that needed to be shipped and none of these people even have the right mind to say “they will check it” or have a valid excuse for it. They just go with “i dont know” and “not our fault”. No wonder this place have so many one star reviews with customers furious at their service.
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June 2023 by Gaetano
The most inept store... looking for aggravation with the staff and/or manager, you're in the right place!!!Too bad there is a minimum review of one star, would have easily given a minus star.
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June 2023 by Mariela Ed
Why promote same day service if its not available or even bother notifying the customer so they have time to get it done somewhere else.
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May 2023 by Ann Marie Pucci
I was displeased and devastated by what I was subjected to while at this particular location. The Manger, Mohamed was not only unprofessional but rude as well and I felt humiliated. His store was not only unsanitary but he lacks professionalism . I had to send a multi page fax not only were three out of the five fax machines were broken it was short of staff, as I was waiting I wanted to sit down as the line was long and I am elderly, the seats in the computer area were not only unsanitary they were ripped to shreds! Omg it was frightening and it was apparent the chairs were not ungraded in years and the seats were so bad they were not even fit for a homeless person. The only saving grace was I had a wonderful sales associate by the name of Vera who assisted me. My paperwork was bent and it had difficulty going through but as she was placing the documents in the computer. Not only was the manager He screamed over to her in a loud voice “ The machine won’t take those crumpled up papers . I was very embarrassed. Well, I. am here to let you know Vera worked with me and each of my 12 pages went through. To you Staples I say this store would be better suited if you had a manager, who was not only professional and was well versed in customer service, but one who is sensitive when it comes to Seniors because chances go around and you would want someone like Vera to assist your elderly family Members. Shame on you and your poor Managerial style. I suggest you take a page out of Vera’s book, patience is a virtue which you Mohamed need to learn!
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May 2023 by Alnjoom Stars
The girl working on printing area…. Refused to help me … and was for no reason rude.. not ok. For no obvious reason…. Seems like quiet quitting
