-
January 2024 by Wilde Diaz
Service here is non existent. If you don’t look like they can hit you over the head with unnecessary products and services they won’t treat you like a valued customer.
-
December 2023 by Violeta Valentino
Good new employees. Very accurate about services and android phones
-
November 2023 by pearl g
Worst customer service ever they just didn’t want I be bothered don’t like them and I’m going back and let them know they are some rude people they should shut the place down if they don’t want to help the customersTrying to take my star backI will be going back real soon and taking videos and pics to post the rude people especially the fat chick
-
November 2023 by anna restrepo
the staff in this store ate horrible.. everyone seems upset or angry..
-
September 2023 by Mark C.
Please update your database. You have the Moto G Stylus 5G 2023 listed as Dual SIM. It's actually nano SIM. Please update your database or else I can't use Metro..
-
July 2023 by Kayla Fenty
The service here is HORRIBLE! They’re extremely rude & dismissive. I had T-Mobile for years, it’s always been the same experience. Lack luster cellular service & even worse customer service. I left T-Mobile TWICE & since they keep buying out providers I keep ending back up with them.I recently went in hoping to upgrade my phone or possible finance a new one. The fat gentleman with the beard & ear gauges was very dismissive, he didn’t walk me through my options & was annoyed at the amount of questions I was asking. His attitude and demeanor was extremely condescending & passive aggressive. I decided to come back the next day in hopes that’s someone else could adequately assist me. The sales person on the floor kept referring me back to the same rude gentleman I dealt with previously who was persistent that I wouldn’t be able to finance another phone without paying a down payment (not true) Nevertheless, I went right next door & SWITCHED OVER TO AT&T! Their customer service was amazing, I got an amazing deal on my phone & my bill is way cheaper. Also I was able to get my phone at a 0$ down payment. Let’s just hope they don’t take over AT&T next.
-
May 2023 by Josephine Inzano
Great service. Took care of me after a few minute wait. Took their time highly satisfief
-
April 2023 by Arlene Trammell
Christopher is super super excellent please give him a raise because he is a excellent worker
-
April 2023 by Alex Jordan
I love T mobile and i love #galaxy products ?
-
February 2023 by Mohamed Karinah
The worst place to go to….. they act like they giving you the service for free, you don’t pay for it.And to make it worse they take they sweet time.
-
January 2023 by Luis Infante
Great customer service. I came in after speaking with t-mobile customer service and they let me speak, understood and assisted greatly. There was some up sale attempt but not pushy or annoying. I even checked the availability of certain offers because of their professionalism and attention.
-
January 2023 by Charles HEATH Muniz
Great staff and very good selection of phones and electronics.
-
November 2022 by Shirley Pruitt
Staff not really not caring about customers. I asked a question about a notice on door of store. Staff worker bz playing with his phone, said in broken English, idk. I didn't see it. REALLY! WTH?! And you can't see certain phones in real time due to knuckle heads stealing them. Smh....
-
October 2022 by Michelle E
I visited this location on White Plains Road after I struck out twice at a location in Bk. I ordered a tablet online, however I still needed a SiM card and activation. Jeremy and the other staff members collectively assisted me with my account that was offering a few difficulties (Sprint Legacy Customer). With their assistance, I was able to get my issues resolved. They are the best!!
-
October 2022 by Binta saidy-Clark
Nice people at this T Mobile store on Whiteplains Road, Bronx NY 10462. The staff are quick and treat customers with respect. I will not change this store for any other T Mobile stores on Whiteplains Road in the Bronx
