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February 2024 by Santiago Grijalva
Awesome attention in a timely manner. Very informative and willing to address all your issues before leaving the store.
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January 2024 by Cynthia
best tmobile i have ever been to. great customer service and the worker rahim was very polite and helpful!
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September 2023 by Marilyne XO
Got my iphone from here
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June 2023 by Banessa M
Very helpful staff.
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May 2023 by Rafael Peña
Bad customer service from one of the representatives at the T-Mobile location 43 westcheste sq, she has to improve her attitude and the way she talks to customers and above all something rude and bad taste is talking about customers behind their backs. I hope this comment goes where it needs to go to prevent tmobile customers from continuing to have an experience like mine. The last thing she wanted was to help. I hope this is taken into account.Bad customer service from one of the representatives at the T-Mobile 43 westcheste sq location, you have to improve your attitude and the way you talk to customers and above all something rude and bad taste is talking about customers behind them. I hope this comment gets where it needs to go in order to prevent mobile customers from having an experience like mine. The last thing she wanted was to help.
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May 2023 by Mahamudul Hasan
This store is totally scam.
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April 2023 by Kageryu
Just a little while ago I went to this location to pay my monthly bill anda portly female employee (sales representative number #****072) offered to assist me. She asked for my information and after I gave her said info she proceeded to tell me that my bill was $99.61. I gave her cash consisting of a hundred dollar bill and sixty-one cents EXACTLY. Instead of her giving me back a dollar bill she gave me back .99 cents. When I inquired about it she blatantly lied to my face and said that I didn't give her the 61 cents and was insolent about it. Repeatedly denying it. I gave her the amount I gave her to receive back a dollar and she was petty about the whole situation. I had to take the high road and just leave the store because she obviously was dead set about giving me back a dollar bill even though it was the correct amount. My case in point...Poor customer service over trivialities.
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March 2023 by Kishaloy Mallick
Store has no phone what so ever,,, why cuzz you guys want commissions out of online orders? Stop this scam t mobile.....customers can't get a phone of their choice on the day they need it! Whats the point of having 10 employees with no phones in the store lol
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October 2022 by Eriln Pau
JD and Jose wr awesome! Customer care (over d phone) had me going back and forth to the store. Jd and Jose listen and handle the problem, best customer service ever!
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October 2022 by amy perez
On Thursday, 9/28 I went into the T-Mobile store with my son. Jose was there along with another Manager and two other women. Jose knows his stuff and I'm glad he was there! The people that were in the store were excellent! They greeted and helped us and if that team stays at the Crosby Av, Bronx NY 10461 store- my business is there with them!
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October 2022 by Jen Santana
It’s ok… the speed Can be quick depending where you’re at…Customer service varies person to person… I do wish T-mobile would keep representatives that have clear annunciations/communication and understanding of customers.
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October 2022 by Joseph Bosco
I changed my service to T mobile and I am happy with their service.
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August 2022 by J
The people here have literally provided me with the best service I've ever gotten from a sprint or tmobile store. Jennifer In particular is extremely helpful, knowledgeable and patient. I'm grateful to have had their help reactivitating my phone. You guys rock!
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August 2022 by Mike Bugatti
Nyree was so helpful with my iPhone 13 pro max purchase. Thank you so much Nicest person i ever met
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August 2022 by Carmen Parrilla
Shaleyne explained all the cost of the S21e and S22. She is a v knowledgeable and knows how to explain the finances and all options.
