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February 2024 by Keila Munoz
This T-Mobile location is extremely insulting. They did everything in their power to make sure that my family and I (which is 5 lines ) to not honor a package that a customer representative quoted for over the phone. Even to go as far as saying the representative on the phone was lying and confused.They kept us there for hours trying to convince us to pay full price of the phones.The customer service rep even went as far to notated what he quoted us on record. When they pulled it up....All of a sudden the system was down, and they couldn't fulfill the quote.This location needs a new management team that doesn't try to deceive T-Mobile customers
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February 2024 by Michael Farmer
The young lady who assisted me who's name i can not remember, I apologize for that was extremely knowledgeable and courteous and completely helped me with my issues. ?
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February 2024 by Hey Hey
Don't waste your time. The rep who attended me didn't seem knowledgeable at all, and wasn't interested in helping me.
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February 2024 by Kathleen Guinan
This T mobile stores is managed by Mr. DaVaughn. He is such a great asset to T mobile. Very professional, hands on all over at all times in the store. He is patient, polite, knowledgeable and has excellent customer service skills. It was a pleasure to have him help me. I hope he will be recognized and rewarded for his excellent service. This young man is capable of great things.
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December 2023 by SIMON GOURDINE
I GIVE THE SALES REPRESENTATIVE 10 STARS(#442) SHE WAS AWESOME!! TOOK ALL THE TIME MY WIFE AND I NEEDED TO FEEL COMFORTABLE WITH OUR PURCHASES. A PLUS!!!!
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December 2023 by Mary Slaughter
The customer service is excellent. True specialists in phone technology.
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December 2023 by Phill Legend
Lauryn and Melissa were very helpful and accommodating. I needed a new iphone and they assisted me in a quick and professional manner. I was in and out in 10 minutes. Give them a raise!
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November 2023 by Muhammad Khan
I was there to buy iPhone 15. They won’t let me buy it unless I buy screen protector with it. They said T-Mobile now bundles chargers and screen protectors with iphone. I got home, called T-Mobile and bought iPhone 15 without any screen screen protector.
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November 2023 by Octavia Kinard
This store lack good customer, I went in today to pay my bill , upon entering the store the associates were talking and told me to wait , instead of assisting me , the girl who helped me had no idea what she was doing she threw my money at me and told me come get it , and when I asked for a manager everyone acted clueless , the manager didn’t care either
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November 2023 by wendell langlais
customer service 100%. 1 weeks of problems they solve it in 20 minutes. they are the best.
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October 2023 by Ernest Darling
Having to wait an hour just to pick up a phone you ordered online is the dumbest thing ever. It’s like having people wait is an accomplishment for these people. The whole point of ordering online is to skip the wait. Never visit this store if you can avoid it. I won’t ever again. And yes the people are rude too
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October 2023 by Elizabeth Garcia
This is one of many times I come in where Im not being acknowledged. I walked in and not one employee let me know I would be assisted soon.
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September 2023 by Gene Pfeiffer
All personnel, at this facility, are courteous and attentive to constomer's needs.just don't be in a rush.Technical requirements take time to analyze and apply!
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September 2023 by Tracy Tolliver
Yesterday went to exchange a phone. Can't have to buy a new one. Ok. Can't see or touch the actual phone I intend to buy.#wenotallthieves#wasteofmytime
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September 2023 by Maria Rodriguez
Very helpful happy young people you get what u went for
