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December 2023 by Chames XXL
The employees here are super unprofessional rude and they will misinform you for a sale. Avoid unless you enjoy wasting your time and energy.
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December 2023 by Maritza Garza
You actually deserve o stars not one. Jozeleine or whatever the manager name is if she is the manager because one of the employees said that; the Spanish lady with dye yellow hair to be sure. She needs to be more educated very repugnant person, specially if she is the manager which i do not believe. They are able to pull money from your account rapidly but to solve problems they are a bunch of lazy people you have to do everything for yourself so I really don't know what they get paid for.
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September 2023 by miguelina franco
I was discriminated in this store today by a guy who didn’t even Gad his name printed on the shirt I was there to make a trade in and they told me that were did I hear about it they don’t know about the trade in that guy was rude and had attitude with us because we are Latinos the worst service ever so disappointed don’t get to accomplish what I wanted the worst and I really mean it that girl Lorraine didn’t even help me at all when I all ready know cause I verified on the white plain store what I was gonna do and I all ready checked my iPhone 11 so I knew what I was about to pay and this persons from this store told me something else , they discriminated me and my husband just because we are Latinos.
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July 2023 by B C
MY PHONE TRANSFER TOOK ALMOST 5 DAYS TO COMPLETE BECAUSE ONE THE AGENT MESS UP DURING THE TRANSFER PROCESS. I WOULD NOT RECOMMENDED THIS PARTICULAR STORE TO ANYONE.
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July 2023 by Coach Vic
Received great help at this store.
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March 2023 by tonia mcintosh
I have been going to this location for a few yrs now and I have never had any of the issues that a lot of these reviews are complaining abt. The staff does talk among themselves a lot, but never have they been rude or dismissive. So I will continue to frequent this location. Awesome job
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December 2022 by Yvonne Murphy
The location was fine the information given wasn’t correct and since then I’ve been having problems with my service.
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December 2022 by Jalia Ailajgi
They’ll have you in and out if a phone bill needs to be paid.
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December 2022 by Ovidian Diaz
The customer service needs improvement inside of that store location in particular, because it is not the 1st time that I had to put up with me their rude behaviors while I was inside of that store. Some of the staff workers act like they have rude behavioral issues at times. Okay. Also, the telephone customer service from the TMobile customer service phone # that you Google Online had customer service representatives who behave even worse as opposed to the Southern Blvd. Store location that I am currently giving a bad review about. It's aweful. That's 1 of the reasons why I am glad that I am no longer a TMobile customer.
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July 2022 by Digna Perez
Leslie was amazing and was great with Customer Service
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June 2022 by Elise Taylor-Evans
Fast and friendly. Informative
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March 2022 by James Colon
Traded in my phone and they never added the credit so at this point they stole my trade in phone because i have no credit towards my new phone. Terrible store and thieves. I do not recommend this store or t mobile in general
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September 2021 by Malika T.
I find myself frequenting T-Mobile stores because I have a young child and my phone screen gets cracked. So they was the case here and I chose to stop inside. A customer departing the store and holding the door for me was very pleasant and complimented me. The guy at the door that took my name was nice. Then the man who helped me with the replacing of my case was sweet as pie. His name is Isaias. Isaias is very personable and loves what he does. We had a conversation about life and it was just nice even though the experience was for 5 minutes. God bless this store. The energy is here positive and inviting.
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July 2021 by Elvin Figueroa
The gentleman that help me was pleasant and fixed my problem.
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March 2021 by Alexis Lebron
Very nice