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January 2024 by José Carlos Pacheco
I came to cash a check and the security was laughing at me like I had something funny on my face.
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January 2024 by Natasha Turner
Worst branch ever. They are very slow and customer service is very poor. A two hour wait to get a debit card and couldn’t get it because for my phone had died while waiting. But yet a person was able to open up an account without all proper documentation approved by a supervisor named Yocaira. Make it make sense.
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January 2024 by Kendy Colon
The best employee is Yokaira, very professional, attentive, decisive, and makes great use of her time.
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January 2024 by omar hydara
I went their for notary service they told me she will be in office in the next to days, I came back they told me she’ll be back in a week and then I came back at the date I was toldGuess what she wasn’t there they kept playing with my time I don’t understand if y’all know that the notary won’t be there and this is at all their branches why offer the service
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January 2024 by Maycol Bello
Terrible service. Too much time to attend to one. And the very negligent managers too
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January 2024 by Courtney Pourgol
Horrible customer service. A bunch of employees but nobody is actually working. At least an hour wait for horrible attitude and service.
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December 2023 by Ivonne Torres
The attention is very good although it takes a while, you have to come early
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November 2023 by Edgar Valles
-0 rateTerrible Service…#SBA small Businesses recommended it to me.Don't waste your time with inexperienced people, who, in addition to charging you to manage your money, are not capable of advising you and giving you decent service.I made an appointment for 12:30 (after 30 min) they informed me that there is no staff because they left for lunch and they cannot open accounts (The manager never showed up)
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November 2023 by Ousmana Tunkara
I made an appointment for 12:00 (after waiting 2 hrs ) they informed me that there is only one staff to wait and that took forever im still here why is the appointment time not respected? I am not even sure if they going to help me, im sitting here looking stupid!!!
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October 2023 by Nereida Malave
Have been banking with them for over 25 years and never had a problem! Highly recommend them!
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October 2023 by Jubayar Hasan
People who works here don’t do any work, if you need customer service support than have at least 5 hours in hand.
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September 2023 by Elizabeth Rose-Hammond
What I needed to be done was accomplished, but the line moves very slowly.
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July 2023 by A Taveras
The worst branch ever. ATMs never work and tellers always have an attitude and work extremely slow. The last time I went in, the teller was the only one open and was with a customer for over 10 minutes. She was explaining something to the customer regarding their bank statement and the customer was having an hard time understanding so she asked for assistance from the branch manager. So now both her and the branch manager are working with ONE customer at the teller window while there is a line of more than 10 customers. I suggested to the branch manager that she sit the customer down to service them or pull them aside to continue servicing them while the teller assisted other guests. However, in a nasty tone she stated that everyone else had to wait. Her managing skills should be improved and the whole branch staff should be replaced, under new management or simply shut down.
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March 2023 by Devi G
This bank is full of kind and positive people, I went to open a checking account and everything went smoothly, thank you Lydia as well for your help. People that are rating this place low are the same people that can’t wait on line for a second
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March 2023 by Who's Styling Who Khaliah Clark
Be ware of those atm there they don't count out all ur money