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December 2023 by Raminess
Efficient experience. Employees were able to help quickly and get the long line moving.
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November 2023 by Admir Berisha
Refused to accept letter I was trying to mail because I did not have my ID on me. Since when do you need ID to mail a damn letter?
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September 2023 by Alberto Martinez
I had an appointment for my kid’s passport and Jose took care of the paperwork. He was great! I came from Queens and was so happy I did. USPS needs more people like him.
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August 2023 by ALTAGRACIA GARCIA
I am surprised this Post Office has such low ratings as this Post Office has the most professional service men and women I have ever dealt with in my entire life in New York City I don't live in this area I go there because of the service. I am referring to the Post Office on E. TREMONT IN THROGS KNECK.
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June 2023 by lisa
They were hopeful in answering questions about send packages and costs of delivery, they were very patient.
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April 2023 by Chris Gonzalez
Never have a problem here. Always very polite and ask me if I need anything else.
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April 2023 by EVillager 1985
I received great service today at the Throgg’s Neck Station. Jenny walked me through sending mail via priority mail express and the cost of Sunday delivery. I left a word out of the street address and received help correcting it.I’m not the biggest Post Office customer, but I have received kind and courteous service at this branch in the past.
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February 2023 by Carmine C
One star is to many for this disaster of a post office. Got one lady she must be the box police and if u ask me she's just racist as can be because she's the only one to have a problem with anything I mail . Every other worker there is nothing but nice and don't give me 1 problem.
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February 2023 by Charlie Jc
One star is to many for this disaster of a post office. Got one lady she must be the box police and if u ask me she's just racist as can be because she's the only one to have a problem with anything I mail . Every other worker there is nothing but nice and don't give me 1 problem.
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January 2023 by Alexandra Maruri
I need to document the inconsistency experienced at this Post Office... This is probably by far the most inefficient postal service in The Bronx! Every month is something new, they fail to process the mail properly and when you question them they look at you as if you have no right to inquire about your mail... I've had a mail box for business purposes for over two years, each and every time I have mail coming in on the preview, they either return it or we can't find it, I receive other's people's checks in my postal box but not my own, something is off with the way they run this Post Office... I spoke to the new manager Martinez and he stated this is not a personnel issue but it appears their procedures are not meeting the customer's needs, something needs to change in order to improve service and avoid all these unhappy customer's reviews...
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November 2022 by Johanna Massaro
This post office is ALWAYS delivering my items somewhere else, and then doing nothing about it. They work for the post office they can't read a dam street sign????
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November 2022 by Shah Alom
Holmes treated my family disrespectfully I was standing on the line with my two kids for 25 minutes she doesn’t call me or my family went for passport renewal, I guess she doesn’t like servicing Muslim family , when my wife came last week they said just walk no need appointments she asked two people from that location Jose mentioned that to my wife that she can come with the kids , kids had half day school that day , why USPS employees does that type of service to people they hold government job they get paid by taxpayers they need to train properly manner briant didn’t service with manner as well, ask for the location Martinez , powaza kaisa came didn’t provide any help at all
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October 2022 by Beenish Gul
We had passport application appointment for me and my family. It went so well. We are very grateful to JOSEHe helped us and he is so kind and he answered my all questions so nicely.I was so nervous before our appointment but everything goes well.This post office is much much better then others
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October 2022 by Mercedes C.
If there's one thing The BX, BK, Manhattan, QNS, oh...and SI have in common is that many (let's just say all) gov't offices, lack good old-fashioned customer service. Am I wrong? But this location on East Tremont in Schuylerville, defied that. We all know customer satisfaction is never guaranteed, but you might get lucky- because even for my quick in & out visit for really cute stamps, the gentleman helping me was cordial and even a conversationalist (who knew....in a post office of all places). This P.O. is decently sized I guess and ran smoothly while I was here. The only problem is that this location has dirty floors and no one seems to keep up with basic housekeeping.
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August 2022 by Deborah Colon
Had a passport appointment for my son here and it went smoothly. I had no issues and the clerk was really helpful and nice. Much better post office than others I’ve been to.
