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November 2023 by Azusa SHESHE Dance
This was my 1st time visiting this location & was hesitant. When I entered the office, there were only 3 people in line. I needed to box and address my package. When done the line had grown to 11 people! I was very concerned & contemplated leaving, especially since there was only 1 clerk/ window open, but gave the line a try. And SO GLAD I DID! WHAT A SUPERCLERK 22!! SHe was professional, knowledgeable, pleasant, courteous & handled business keeping that line moving so noone was waiting forever. It was the best representation of USPS I've seen in a long time, other than my regular station at Columbus Avenue who are A+ #1 in my book. It was refreshing to have this excellent experience as a 1st timer & I'd utilize this station more because of it. KUDOS, a RAISE & 5 STARS to SUPERCLERK 22! and most of all THANK YOU for taking PRIDE in your job & the community you serve!I've been to many other USPS offices and it's like visiting a horrific prison. Talk about disgruntled postal workers. It's ridiculous for them to be so mean, unprofessional & take forever to do NOTHING and be so unhelpful.
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November 2023 by Anthony McDougald
This USPS is hands down one of the worst sites in the Bronx, scratch that, I would go as far to say out of all sites in NYC. As plenty of other reviewers mentioned, they have 3 windows and 1 employee. The staff are helpful depending on the time of the day and their mood. Unfortunately, the staff are unfriendly and always refer you to the 149th street post office for anything. Also, anything that is none mail related you have to stand in line for due to the lack of a package drop box. The staff will go to lunch or break when the line is practically out of the door rather than assisting customers with their postal needs. Overall, I would avoid this post office by any means possible.
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July 2023 by j dixon
Terrible service.. I guess they want to make it seem busier than it is in there and keep the lines held up . 1 clerk 3 windows
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June 2023 by Raye Williams
Three windows, but one employee. That's how it is most of the time. Never all three windows occupied. If there is two employees working, one goes to the back and stays for a long period of time. Like now.... I'm waiting on the line as I type. The visit before this one, an employee would go to the back after each customer. Terrible. They really need to get it together. If I could give zero stars, I would.
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May 2023 by Bee Couture
Terrible service from Mr R LEE .He is rude, Highly disrespectful and uncooperative . I asked him a simple question I genuinely wanted an answer to and he proceeds to go back and forth with me for 5 mins before giving a me a direct answer. I step to the side & return and he’s telling me I have to fill information out that is NOT REQUIRED then calls me special ed, refused to give me his name, hides his badge and then proceeds to deny me service. I have never been treated so badly at any post office and it was honestly disgusting how unprofessional the way he carried himself towards a young lady whom was respectful at first .
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January 2023 by SMB Most Famous
they switched my phone when i sent out to AT$T to get a replacement, I almost had to pay $1000 cause of thier negligence and thieves in general!!
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October 2022 by mamyjolie Diallo
They stole my mom money
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June 2022 by Tatyana Gordon
They stole and cashed my grandmother's money order. I have proof. Filing a formal complaint
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January 2022 by Pamela Polanco
The staff is a hit or miss, they can be either very helpful and professional or very uncooperative. More than a handful of times they've haven't had tape available for sale. If you're mailing anything make sure to bring your own pens and tape. More than a handful of times they won't have items you need like boxes. Good for buying stamps, mailing letters and small items, they will always ask for an ID for card transactions but go to a bigger post office for your other needs. It gets really busy around 12pm.
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January 2022 by Beverly Heyward
You purchase a box they say mail will be in box by 12 PM no mail I had to come back 3 times to get mail. There is a Spanish lady that works there mean as a bulldog
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December 2021 by Rebeca Lopez
In that post office they treat you super badly, they speak badly and not with courtesy, I will never go to that post office again, I asked for an express service and the woman who attended me spoke badly and told me that I could not do it .
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August 2021 by Elsa m Urbaez
99% THEY CLOSE EARLIER...GOGLE SAID 4PM..BUT WHEN YOU GO THERE ,THE DOOR IS CLOSED..2PM..,3PM.OR ANY TIME THEY WANT TO...VERY BAD SERVICE.( ?
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July 2021 by Naomi Nunez
This post office is awesome for service. People need to have patience when going there.
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April 2021 by J R
I give less than one star. Only one person always working. Slow service. Poor customer service, not friendly. Need new management to improve this location drastically.
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March 2021 by Monica R
This is one of the slowest post offices EVER. Every time I come in there’s only one agent working and the line sometimes reaches out side the store. Ridiculous. The agent is also very rude
