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February 2025 by Stèvé Lion
Trash ppl, I had a simple question of why they did USPS returned my package after it got to its destination.. and immediately I get an attitude that its all my fault, that shes not going to send it again and she doesnt care. They literally blamed me and said i shoudlve paid $30 instead of $7 and im like, I just followed the instructions yall gave me and now its a problem? I paid what you asked and took the package why is it my fault now? Thankfully there was a nice enough lady to explain things but the other girl needs another job if she cant explain simple things to customers, obviously her life is miserable 🚨
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January 2025 by Andre Christopher Rivera (ACR Media)
I would honestly like to know why it's taking days for packages to be delivered it should never take this long
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January 2025 by Brunilda Astor
Female worker was very professional and assisted me with an issue of the address. Was on duty this Thursday. Wears glasses.
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January 2025 by Avian gonxalex
Dad service
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September 2024 by HON3Y B.
One of the worst post offices in New York City, the attitude has always been disgusting. I was disrespected and then the supervisor came out of nowhere and didn't even try to talk to me. She was just as belligerent as a young woman at the window. I've lived in his neighborhood floor about over 13 years. And I have never have I ever hated a Post Office. Employees so much the worst service ever.They need to disclean it out and start again
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August 2024 by Esperanda Salmon
Did an over night Mail for $30.45,
it's 4 days now and it still hasn't reach its destination.
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June 2024 by Anna Thomas
Good customer support
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May 2024 by sashana roach
This place need to shut . I paid so much money for my package to deliver safe and the steal my package. This place is a zero
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April 2024 by Sabrina Guzman
I can safely say that this is the worst email that can exist in all of NY. My God, what IRRESPONSIBLE people, what BAD SERVICE!!! On April 3 I sent some personal documents and this is the date when it is NOT known where my package is. Where in that envelope is my social number, address, birth certificate of my daughters, taxes or everything!!! and no one knows where it went!! If you don't want to get frustrated, try not to go to this email
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March 2024 by Jay V Thompson
I have the USPS app and I was expecting a package from my sister in ATL, I got notification it was delivered, never received it. I filed a claim as it was insured. A few days later I came home from work only to find the package on the porch, funny things is it was a holiday and the post office was close, no mail was delivered that day. When I looked at the camera it was delivered by someone in USPS uniform. SHADY AND UNETHICAL!!!??
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March 2024 by Jawann Sample
This is by far the best post office I have ever been too! The clerks are friendly and courteous! The carriers are very efficient and never have problems with my delivery! I love Wakefield Station!
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February 2024 by zanexfire
Terrible experience
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February 2024 by juliet graham
Since December of 2023, I received a slip to pick up a certified letter from this post office, I went there 3 consecutive days for the letter and it's always the same lame excuse. Still never received that letter until this day. Today I went for the same reason for another letter after going yesterday, no one seems to know where is letter is, I ask for the supervisor she said she is busy and can't come to the front, simple no one cares. Each person point a finger at each other, if you don't like your job quit let someone professional who is willing to work do it, the worst post office in the Bronx from day 1.
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February 2024 by D.A.H.
I GAVE A HISPANIC POSTAL WORKER MY SLIP TO PICK UP MY PACKAGE, HE SAID THE PACKAGE WASN'T THERE IN THE BACK, HE DIDNT GO TO THE BACK TO CHECK. I ASKED TO SPEAK TO A SUPERVISOR, GAVE HER THE SLIP, SHE CAME BACK WITH MY PACKAGE. THE BLACK SUPERVISOR WAS VERY NICE AND HELPFUL. MOST OF THE CLERKS ARE LAZY, STUPID LOOKING, USELESS AND WORTHLESS. THEY ARE THERE TO COLLECT A PAY CHECK, NOT HELP THE THE CUSTOMERS. IT'S VERY DISGUSTING HOW THEY ARE. IF ANYONE READS THIS, *FILE A COMPLAINT* AGAINST THE CLERKS WHO ARE NOT DOING THEIR JOB TO HELP YOU. ALWAYS FILE A COMPLAINT. THE POST OFFICE AT 711 E. GUNHILL IS JUST AS BAD, THEY'RE VERY DISGUSTING, SLOW, STUPID LOOKING, AND HORRIBLE. FILE A COMPLAINT AGAINST THEM TOO. MATTER OF FACT, FILE A COMPLAINT AGAINST ALL POSTAL PERSONNEL WHO ARE NOT DOING THEIR JOB CORRECTLY, WHO ARE DISRESPECTFUL, WHO LIE ABOUT YOUR PACKAGE(S) NOT BEING THERE WHEN YOU HAVE EVIDENCE (NOTICE FROM POST OFFICE) THAT YOUR PACKAGE IS AT THE POST OFFICE. FILE COMPLAINTS AGAINT THE DELIVERY POSTAL WORKERS TOO, MOST OF THEM BE ON THEIR PHONES, AND PUTTING MAIL, AND PACKAGES IN THE WRONG MAILBOX/LOCKBOX. THE POSTAL SERVICE IS HORRIBLE.
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January 2024 by Nani S
Ms. Torres called me back on Thursday after I made a complaint of not receiving my mail. She told me they send out all mail, yet today my neighbor (we are in-different) actually called to tell me they been receiving my mail and to check that I put the right apt. Number WHEN ALL MY MAIL CLEARLY SAYS APT. 2 on it!!! Can y’all read???Edit: I advise filing complaints with their consumer affairs complaints you can get this number with a Google search or 311. Do it as many times as you need to otherwise nothing will change.
