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March 2024 by Claudio Francisco
The worst customer service manager by the name of ID was very rude and nasty after I made a long line waiting to cash a money order the cashier told me that she couldn't cash out the money order of 240.00 because it was too early and she didn't have enough cash that I needed to come back after 1 pm I ask him to show me any signs that state I have to cash out money order after 1 pm while I was there. I was able to see her making multiple transactions that passed 500 dollars She lacked interest in helping me without knowing the reason why I needed the money because they did not know if I needed that money to feed my children only happened in this neighborhood where we get treated like an animal.
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February 2024 by Michael Abraham
ALL of the negative reviews you guys are reading here are not lying and it's the absolute truth! Now to top it off they let the homeless drug addicts stand in the front opening the door for people. Absolutely ridiculous! The bum that was there earlier opened the door and I thought he was coming out and I told him nah go ahead you come out first and then he said no I'm not, I am just to make a little bit of money. I just said thank you because that's all he's gonna get from me because I don't need nobody to open the door for me because I have 2 hands to open it myself. This is just getting to a point that now it will be mandatory to give these people change for doing the easiest thing in the world. SMFH! Screw this place and the workers there
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February 2024 by Miguel Vaquiz
Not very professional at all... the supervisor Leslie ?...The Peoples Guy
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January 2024 by E Hernandez
Horrible! They put the pink slip in the mailbox and never bothered to come to my apartment to drop the package off, saying they couldn’t deliver when I was home all day! Now I have to spend 1+ hours waiting to pick up my package at the usps! Horrible and lazy workers who just hate their jobs! If you hate it then quit, simple as that!
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January 2024 by a tot
by far the laziest group of employees, just came out of this place after waiting half an hour to pick up a package while the other employees watched a whole line form. to then tell us that the package side is closed.. why is it even closed???? this place should get rid of the whole team and find people who enjoy and actually want to do their job. there are people who need it more, that’s for sure.
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December 2023 by Delvin Bonilla
Everytime single time a redelivery is scheduled even with proper notice it never gets freaking addressed. And I have to jump through hoops to get my package.
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December 2023 by ariel donovan
This place has a worker named MD ISLAM, which is truly nasty worker he told me I should of never came in late and that it’s my fault I asked him nicely and told him the time it mentions in google I came in at 4:30 and no worker wanted to take me for pic up , he then waved at me to stop talking or to go away , yet he is dealing with the public and a lot of people don’t have nothing to loose I suggest he gets thrown out for being rude nasty and unprofessional , for a man to have Islam as his last name he is also making the Islam community seem very weird , please go to another location if not please don’t go to this man/ kid I feel as if I did nothing wrong I came in early and I was extremely professional for him to talk to me this way this is why it received a one star and management should look into him
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December 2023 by Ronaldo Lopez
I literally had a package that said attempted delivery and then I decided to pick it up at the post office on the 13(I had until the 24th to pick it up). I went and the guy on the counter couldn’t find my package and I got told that it will most likely be on the truck again so then I was like alright and got told to come back again tomorrow and nothing got delivered, then my package said that it was getting sent back to the sender which was ridiculous because I had until the 24th of this month to pick it up. Then I went back again the following day showed the guy at the counter that it was scanned to be sent back to sender and told me to write my name down, my address and phone number and said that he was going to give me a call when he finds my package and he never did. And now my package is not on the post office anymore it’s in route to be sent back. What a complete waste of time and very huge disappointment.
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December 2023 by Lauren Brake
This is literally the worst post office. They always mark things as attempted delivery even tho they never attempt. Then when you go to pick it up you’ll be waiting in line for at least an hour because they have one person taking sweet time to look for the package. It’s awful.
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October 2023 by ruth adler
If you are sending a letter using certified mail/return receipt , you have to make a line to request a slip and another to send the letter . I asked the clerk , why do they keep the certified / return receipt slips behind the counter as opposed to just leaving them outside where people can take this themselves and he didn’t know what to say . Another thing is , they need to remove that man harassing people for money at the entrance . He is there everyday opening the door for people , we should not be expected to pay to get in /out of the post office . Sadly , this has become an epidemic in the Bronx and the reason why many people avoid stores and other places . Uncle Sam want his cut and the bums want theirs too , this is not sustainable and the reason why people should take their business elsewhere
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October 2023 by Sam Arce
I was so surprised that the supervisor has no idea about her Postal 7 and what details about the rights of the citizens who funds there salary.. nor did she even identify at all, so unprofessional as a public servant...hopefully things can improve in that post office aswell as putting up a Postal 7.. so like that the workers and the supervisor can educate themselves and not embarrass themselves again. Remember we live in the USA freedom. We can take this as a learning experience.
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October 2023 by Summer Justice
Disgusting behavior towards the public that pays your salaries. You are not the bosses of any citizen, do not give orders and directives as if you are. Identify yourself to the public, wear an APPROPRIATE uniform and NAME BADGE, AND do what we pay you to do. Provide EXCELLENT and PROFESSIONAL customer service. The people have the right to check up on their government and it’s paid workers from OUR tax dollars. If you don’t like it, move to a private sector. Honestly if any of the 3 ladies have a job here still, that’s pure disrespect to everyone.
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October 2023 by Alex N
They claimed they "attempted to deliver" my package and that I "requested for it to be held at the post office". I NEVER did. Seems like they just didn't wanna bother doing their job and wanted me to come pick it up myself because I live near the post office. Amazing.
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October 2023 by Goodfellas Inc.
Very bad attitudes.Not following rules and regulation of the post office.Using their phones well clock in. Which means they were stealing from the people that pay taxesFor their wages. Not in postal uniform which we pay for.. Please go watch the video, you can see what I'm talking about. Type Jerome AV Post Office.
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October 2023 by Speak Your Mind
They need to shut this place down and reopen with new employees this place is horrible I’ve been to many post offices that are bad but this one is the worst I went with a friend who went to pick up a package from there he was told the package was there but they said it wasn’t there the blk female with braids was the one who said his package wasn’t there and she is the same blk female that got exposed on YouTube by ely for being unprofessional even the manager or supervisor who was outside with her phone filming is very unprofessional
