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March 2024 by Franklin Campusano
One star and for two reasons only: 1) The place is clean; 2) They have improved on their line management a lot. That's when the good ends and the bad begins. First of all, before coming here beware of the fact that the employees here 1) Hate their jobs; 2) Hate their lives; 3) and most importantly, they hate you. Seriously though, at times here you may get more done by talking to a brick wall then with the folks there, in the end a brick wall would show a lot more understanding to you than they would.Understanding? Reasoning? Flexibility? That is thrown out the window as soon as you enter this place. Don't expect to get nothing done unless you got everything you absolutely need for whatever transaction it is your doing, because they are not going to have it any other way.I don't have my ID right now; this means that I can't pick up my package anymore. I tried to show them other documentation that proves to them that I am me but to no avail. That feeling you get when you know they can totally do what it is that you need them to do but they won't do it regardless for such a minor thing is the worse ever.When I went there today, I had faith that I would talk to a human, in the end I spoke to an agent, not a person. I am not someone to leave bad reviews often but today was the exception. I am so upset, I hope and pray that I never have to return there again, but sadly it is a guarantee that I will have to deal with these people again.
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March 2024 by Ander Garcia
This place consistantly lose packages and refuse to have anyone take any accountability for the packages they lose. This the second time my package has never arrived and they do nothing about it. Please report these people its insane the amount of incompetency. At least one woman tried to help but the others just made me somebody elses problem.
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February 2024 by Melissa Gartner
Horrible customer service. Incompetent workers. Nobody seems to know what they're doing. Not only that they have nasty attitudes.
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February 2024 by K Torres
Mailman steals packages. He claims he delivered a package in my mailbox at 10pm. A package that was too big to fit inside my mailbox yet he claims he delivered it at 10pm
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February 2024 by gleimy diaz
Horrible office i was calling since 8 AM 25 times and no one even care to pick up the phone smh so disappointing horrible customer service.
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February 2024 by asia sainthill
No stars they don’t deliver packages.
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December 2023 by Sound Wonder
Absolutely disgusting and horrible service!! This location needs zero stars!! These customer service reps are completely rude and unprofessional!! The supervisor "William" is totally incompetent along with his representatives the names are as followed Riveria, Vivian, and Branch these are some very nasty and rude individuals!! I will never return to this disgusting location!! Shut the whole place down and fire these people!!????????????????????
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December 2023 by Rimsha Haider
Its been two years since I moved to this neighborhood and honestly my mail has always been on time. The staff is nice and informative. If a worker doesn't show up the mail will be delivered the next day. I also have informed delivery which is an amazing feature to have. Please be patient and communicate your needs with the office.Don't leave bad reviews if a mis hap happened one time. No one or no organization is perfect
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October 2023 by Ileana Aponte
How come only checks don't get delivered or go missing but they sure make sure my bills get here , Question can we sue the post office and if so who's down to counter sue with me for lost checks and legal documents?
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August 2023 by Tatiana L
They do not deliver packages and never leave a slip.
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August 2023 by Christian Ramirez (Puddlez163)
I thought when carol retired people would start getting packages the normal way. WRONG. There are still some lazy POS's there who hide behind their uinion. Going on 5 days and they cant deliver cremains, supposedly no one home. I can prove i was at home, can they prover their lazy workers actually tried to deliver the package.
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July 2023 by Sindy M
This office has definitely improved. Unfortunately mailing supplies are still lacking (Order supplies online instead). Pick up lines have gotten better. but the mailmen still don't leave pick up slips & lie about mailing attempts. Lately packages and mail have been left in the wrong mailbox. This is happening frequently. But thanks for the improvements you have made!
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May 2023 by Beatrice Simmons
I called the Boulevard post office today about a package delivery, the manager there was great. Shei was very helpful in helping me resolve my issue .
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March 2023 by fairy wind
I’m convinced this is the worst post office in New York State. They are disrespectful and mark your packages as signed and delivered but it’s a lie smh
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March 2023 by Jason Arias
These nikkas are the worst when it comes to doing a “professional job” Amazon deliverers do a much better job then these clowns and they not even a government institution
