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December 2023 by Selena Gibbons
The doors are being locked before 4pm. I've came twice before 4pm and couldn't get in. The short stubby Hispanic lady looked Me right in my face and locked the doors at 3:57 pm. I was ONLY trying to put my letter down the chute. Then she put her foot in the doorway to make sure that I couldn't enter when a customer was leaving. I asked her why is she locking the door before 4pm. I showed her the time on my phone and she stated that the time on her clock inside of the post office had 4:00.
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December 2023 by Georgina Poey
So far I've been there take care of what I need and or mail out what nerd be .I have no issues with this post office as long as you get the when they're open.?
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August 2023 by Chastity Lora
BEWARE! They steal packages. My department store return was never scanned. I hope the lady with the braids enjoys the brown booties. I hope she gets corns on her feet. After reading the reviews, with that nasty attitude she probably has feet covered in corns.
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May 2022 by Gigi B.
Post office closes during lunch at unpredictable hours. The staff have a really bad attitude.
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April 2022 by steven bloomfield
I live one block away and to have this post office near my home in Melrose, Bronx I thought at first would be a great convenience. However, after trying it out numerous times over the years I will not be going back.The postal employees at this location are the most discourteous postal employees I've encountered anywhere- including anywhere else in the South Bronx- and that is already a very low standard. They just seem to be mean - I don't know how else to describe it.The last straw was when I brought mail to this Melrose location that was delivered in error to my home- and the agent behind the counter at Melrose literally began to scream at me for doing so; I have never felt so baffled and abused when trying to do the right thing as on that occasion!No good deed goes unpunished here.At this point I no longer visit any Bronx PO locations at all. I am glad instead to travel all the way downtown into Manhattan for any/all post office business because at least downtown I will have some chance of receiving acceptable service from the USPS, unlike here in the south Bronx.
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February 2022 by Robert Rios
I see people are crying but guess you are new to the post office experience ? I blame yall going there and think its Macy's. We need this place for our community! Not saying they are perfect but as long as we can mail something. IDC... Gentrification starts with yall!
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February 2022 by Efrain Feliciano
This post office to be shut down the lady behind the counter has an attitude problem hey she's not taking credit cards she should put a sign on the window not wait till you get in front to let you know she's only doing cash very unprofessional service
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January 2022 by Vince P
I am not exaggerating when I say that this post office feels like it belongs in a third-world country. The place is absolutely filthy, even 10 minutes after opening- they obviously don’t even bother to sweep the floor in the morning or overnight.The staff has hand-written signs on the walls reading “NO MASK NO SERVICE” but of course, none of the staff is wearing masks and they say nothing to customers not wearing masks.This place represents an appalling failure of leadership and is an absolute embarrassment to this community.
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November 2021 by Vince Petaccio
I am not exaggerating when I say that this post office feels like it belongs in a third-world country. The place is absolutely filthy, even 10 minutes after opening- they obviously don’t even bother to sweep the floor in the morning or overnight.The staff has hand-written signs on the walls reading “NO MASK NO SERVICE” but of course, none of the staff is wearing masks and they say nothing to customers not wearing masks.This place represents an appalling failure of leadership and is an absolute embarrassment to this community.
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November 2021 by Deedee Gonz
The worst service for this area, the same workers just don't care about being curious or helpful. Go elsewhere , this p.o. is the worst !!
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September 2021 by O Dicken
This is one of the Most Unreliable & Mean Post Office.They Follow No Rules.They are Their Own Separate Post Office.You Never know when they're Open or Close, they work when they want.This is Half of Something, Clearly not ran like any Other United States Post Office.For Three Years I've tried to Deal with this Location. There are Three Female Window Clerks, they are Mean & Crude, and like They Don't Want to Be There Neither, they are Tortured!!They Treat you like, they don't want you to at their Location & you are Beneath Them, a Poor Person, maybe!There is no Federal Overnight at this Location, Take a Chance, at Your Own Risk!
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September 2021 by Sta Camara
TERRIBLE SERIOUS MOE THE CASHIER/WORKER GIVING ME A DISGUSTING ATTITUDE AS IF I HURT ONE OF HER CHILDS & SHE REMEMBERS ME LIKE I DONT UNDERSTAND I ASK ONE SIMPLE QUESTION IN A REGULAR HUMAN BEING VOICE TONE SHE ACT LIKE I SCREAMED AT HER I DONT UNDERSTAND WHO BE HIRING THESE PEOPLE THEY BE THROWING UP A FACADE POSITIVE ATTITUDE FOR THE INTERVIEW BUT WHEN ITS WORK TIME THAT WHOLE ATTITUDE SWITCH LIKE CMON THAT MADE MY DAY WORSE !!!!!
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September 2021 by lynn college life
Apparently closes at “2 PM” now according to the sign at the door .This store also needs more workers!
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June 2021 by Susan Weisbrod
I would leave 0 stars if I could. Facilities are filthy and the rudest employees I have ever encountered.
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April 2021 by Chanel Oliver
This is the most unprofessional USPS location I have ever encountered. The clerks always have horrible dispositions, The atmosphere is very unwelcoming, it's always a mess and the customer service is terrible. Despite the many negative reviews nothing seems to be done about these deplorable conditions. I will take my business where it is appreciated, and I suggest other patrons do the same.
