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March 2024 by Someone WithAnOpinion
Employee Reese was INCREDIBLY rude and unprofessional this afternoon toward customers. She refused to assist customers on the line who were waiting just because it was passed 4pm. One customer happened to be an older gentleman who barely spoke English and was obviously overwhelmed by her rushing him out. Another customer attempted to translate and defend said customer and Reese responded with, “I’m not talking to you” in a condescending and rude tone. We could have called the police (we should have to be honest bc then she really would have had to stay beyond 4pm since she was so pressed by the time) but instead decided to report her. According to another person in line, this Reese is constantly with an attitude and rude to customers. It’s apparent she forgot she has a job in the first place due to the people who do business in that post office.
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January 2024 by Katherine Cordero
There are 15 people on line 2 cashiers but only one is taking customers while the other one is just sorting stamps. Like she could at least taken 5 customers before she decided to leave after 25 minutes of counting the same cash and cleaning her desk. I swear these people have no regards for peoples time and have no common courtesy or customer service at all. They know their heaviest flow of clientele is at the beginning of the month yesterday was a holiday and still they want to come and drag it at work. This is one of the worst. Go somewhere else the post office is trash
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December 2023 by Lisa Zheng
Poor service left with me with a bad aftertaste. Teller was on their phone the whole time….and left me hanging to talk on the phone in the back. There seems to be a bigger problem going on with management that’s trickling down to the whole operation.TLDR Wouldn’t recommend due to poor service.
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October 2023 by Phuong Tran
very bad service..there is a mrs gonzales and some other worker that are not working properly..they are making it difficult to send or ship anything..someone needs to do something here..very pooer service
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August 2023 by Tarek Elabsy
On July 6th and at about 2:50 PM today, I was in the post office located at 2100 White Plains RD, Bronx, NY , 10462. A female employee was treating customers unprofessionally, without respect and she was even yelling at the customers. This employee who refused to give her name and she claimed she is the one who is in charge and she does not care about any complaint made against her, refused to help a customer because the customer did not like the way she was addressing him. To add insult to injury, she kept on yelling at him and then she left her post, came out, stopped working, made so many customers waiting, challenged the customer face to face with and told him she will not provide any services for him as if the post office were her own business or private residence and asked him to leave. The customer called the police because he was not happy with the way she was addressing him. Then, she stopped working and called the police leaving all the customers so upset with her lack of care, unprofessional service and horrible attitude. The customer was not served and ended up leaving because he was afraid she would destroy his mail.
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May 2023 by Nelson Aperson
these workers are getting a lot of hate here, but I notice a lot of the issues are people taking out their aggression, customer error or exaggerating situations. this post office does need improvement but been dealing with this branch for over a decade and Parkchester post office is simply the worst post office I dealt with, this one isn't half that one in terms of toxicity . Many times it's the customer being abusive or taking out their frustration on tellers that have no control over how the post office works. quick tip, the Staples store down the street also takes USPS packages if you can't wait. And you aren't suppose to send packages with other companies and labels on it (it confuses the machines they use to sort packages I actually asked why) and the reason they lock the door 15 minutes before closing sometimes is because the post office is filled with customers and apparently the postal company doesn't want to pay for their overtime it's hours are posted, get there early if you can. Trust me at times they annoy me too, sometimes there is a nasty attitude but most times they are okay. I would give it 3.5 stars but with soo many people only commenting to bash them, I bumped up the score.
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March 2023 by Clara R.
It would be nice if they can explain to us where did our mail go?? now I'm hearing that the mail carriers are getting hold up! and burglars are taking their keys to open people's mailbox ???
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February 2023 by Hazir Bytyqi
The worst costumer service I have ever encountered, so bad that made me leave a review something I never do.
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January 2023 by Theresa Valdespino
Always kind and courteous. These ladies work long hours. I appreciate them.
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December 2022 by Mia T.
Horrible post office Waits are usually over 45 minutes, tellers are rude and nasty, it's dirty and they talk down to youWhen there is a 14 person line the person in window one had a gossip session about hip hop
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November 2022 by Ivan Jusino
I’m so disgusted how the workers treat us .. the Spanish blond lady w/ glasses..had a nasty attitude.. I heard from others customers bout her.. why work in a place where u not happy.. I HOPE THEY Start TREATING US CUSTOMERS WITH RESPECT!! I came with a T-Mobile package with their label and she didn’t want to scan it bcus it was heavy weight huh Is a prepaid label .. I walk to another post office and they took it .. the workers in whilliambridge were so nice and I had no problem taking the box !I hope whoever is the boss of this building in 2100 white plains rd Bx ,talk to their workers bout how to treat the customers! If you not a people person then get another another job !!!
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November 2022 by Victoria
I remember one time I went to ship a package to the front desk. The lady was around her 40s, black American. I gave my box to her and all of a sudden she had such a disgusting attitude. I don’t know if she didn’t get to eat, someone slapped her, but I wasn’t with the attitude. So I snatched a paper from her hands that she wanted me to sign with a went about my day. Don’t recommend going here unless ofc u live around the block and too lazy to travel :)
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October 2022 by Giada G.
Under staffed. Poorly managed. The worst. I wish The Bronx could do better. This place is on the verge of collapse. Crazy under staffed, unsafe (no security and plenty of crazies) and filthy. I mean, DISGUSTINGLY filthy. Don't come here if you're immunocompromised.
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October 2022 by Libra Rose
The black light skin lady here is very rude with an attitude she looks like WNBA Brittney Griner with a hair relaxer . She doesn't even try to help always rolling her eyes . Clearly she's miserable and hates her life . Her supervisor needs to fire her !!
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September 2022 by Kevin J.
Employee there is rude as hell and don't know what she is doing. Would not accept my package. I went to a different post office with no problem. Particularly this one woman there that comes up with her own rules. On more than on visit there has been an issue with this same woman
