March 2023 by Aquiles Gomez
I went in today in the hopes of getting an application I started over the phone completed at the store - they insisted I needed to do an additional application to get the help I needed in the store (verified later by customer support this was NOT TRUE). I then called customer support in front of their face, who proceeded to tell me the application was flagged for fraud due to the store (and the rep sitting across from me) absolutely butchered the application (wrong first/last name, address, email) and since the information didn't match with the application I did previously, I was forwarded back to business sales on the phone just to go straight into a verizon voicemail FOR THE SITE IM SITTING AT. I believe this store to be prejudice, despite being in a location with many minorities their only concern was getting the phones shipped as opposed to getting processed through the store. After I left, I called business sales AGAIN and got in touch with someone that did help me finish the application process. If you are hispanic or black BUSINESS owner, DO NOT DO BUSINESS WITH THIS STORE.