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January 2024 by Luz Castillo
Walgreen at 161 has been doing bad.theres always a line no enought cashier's.the prices went up.
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January 2024 by Jaimie Ortega
Worst rudest cashier. I’ve been living in the area for a while so I’m not new to this Walgreens but never in my life have I ever encountered someone as rude and unprofessional personnel. I witnessed how he attacked this young lady. Over a little mess up. She told him “is this really how u talk to your customers” he continues on by saying basically how stupid she is for not noticing the register was closed. Honestly this Walgreens used to be good. But those employees have no discipline and unprofessionalism
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January 2024 by JESSICA BRENES
This store is never equipped to handle the volume of customers it serves. There are never enough employees working on the register to check customers out. This results in very long lines and I often can not make a purchase because I am trying to pick something up during my lunch break and cannot afford to spend the time on the line. I also noticed they rarely have stockings in full stock!!
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November 2023 by Diana Navarro (This Is Diana)
They never pick up the phone and when you're on hold they will always hang up on you. I've been waiting for medication to be sent via FedEx and it's just sitting at the store. They also canceled another Rx without notice. Very dangerous for anyone's health.
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November 2023 by DARNELL WALKER
Great experience with the company today. Very courteous staff. Safe location. Kid friendly environment. Pet friendly environment. Wheelchair accessible location.
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October 2023 by Lynette Burnett
Long line and only 1 cashier. I saw people look at the line and drop their stuff and leave. I spent most of my lunch hour here. This is why i rarely frequent this location; it is always like this. Also they had no bags
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September 2023 by Susanna Mayas
This review is in reference to my Covid shot experience at this location. I do not fault the pharmacists, they were kind and doing the best they could while short staffed.I waited 90 minutes past my appointment time. I filled out the consent form prior to my appointment online, but they had me fill it out on paper a second time when I got there.The man who administered my vaccine did not sanitize his hands prior and did not wear gloves. He thankfully at least used an alcohol wipe on me first. He also MISSED giving me the shot the first try and had to jab me a second time! This all happened so quickly that it was over before I could ask him to properly follow PPE guidelines. My husband who went in after me told me the same exact thing happened to him.This is against health guidelines and unsanitary. I should report this to the health board.
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September 2023 by Beky Dejesus
The location on east 161st has gone downhill fast. Check out line is shortstaffed and ur on yr own looking for items, and items are scarce, low stock. After covid this store is no longer needed.
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September 2023 by Leodany Caba
There is an insufficient number of workers during a shift. The workers' negative attitude towards customers suggests that they do not have a desire to be there. It is advisable to exercise caution when purchasing chips or candy, as during my recent visit, it appeared that the employees were lazy in checking for expired products.
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August 2023 by Kiarra White
This is by far one of the worse Walgreens… they donated last year for our local community event. I went in earlier this week to ask for the same donation this year… “manager” told me to come back Friday. A different “manager” told me they don’t do donations because it would ruin their business. Management there sucks, how do they even get hired?
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August 2023 by Clifton Means
This is how they treat poor people. The worst of the worst. Had me on hold with the Pharmacy for 20 minutes and then simply disconnected the call since no one in the dept answered the phone. These are things you can do to poor brown people. This type of behavior is not tolerated in certain parts of society. People disrespect their own kind and it is appalling. Absolutely disgusting to run a Pharmacy this way.
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August 2023 by Norman Baez
This is the worst Walgreens ? to pick up medication... I put 1 star because I had to, If it was up to me, I would put zero star. It's an hour wait...
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August 2023 by Jennifer H.
The worst. Never ever pick up the phone. Staff is so rude and extremely slow. Always a line.
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July 2023 by Nefi Minaya
Well, this particular store is ok. Clean in most area. When I came in they had some shipments that came in and they were in the process of organizing it. But not because of this the employee can’t stop and go out of their way to help and customer. I asked a question and the answer right away was “ what is there, is there” meaning I’m too busy to help.
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June 2023 by Prince Oduro
Tyler the new young store manager is phenomenal, he cares about the store and works in a very professional manner. I can already see the store improvements in the inventory and workers’ morale and customer service. Thank you walgreens for listening to customers concerns and making changes for the community here in the South Bronx.