-
July 2023 by Dana Martin
I have been going to Bronxville Vision Care for several years now and it has consistently been an absolute pleasure to work with Gwen and John (and I very much miss Tony may he rest in peace)…Gwen is so kind and patient at the front desk and answers all my many questions so thoroughly and is extremely organized. Your glasses arrive when they say they will and you are always called promptly for pick up. John also goes above and beyond to explain the latest in optometry and trends and is super helpful in choosing frames and measuring/adjusting to provide the perfect fit. He is also generous with his time. In fact, today he crafted me prescription readers in ten minutes while I waited! The kindness and customer service, pricing and quality here is second to none…I highly recommend!
-
May 2023 by Gerry M.
I have had 3 pairs of glasses made here - the progressive glasses. This time I was not fortunate as the glasses they made for me were so bad I had to return many times for so-called adjustments. Finally, I gave up and went to a different optometrist and paid another $200+ but my new glasses do actually work for my vision. So, it wasn't me but it was the lousy prescription by Bronx Vision.My opinion is that the man who did a great job recently died and the new optometrist is not so good. When I went to a different optometrist (in absolute desperation) the new exam results were very different than the one from Bronx Vision.Save your money and aggravation and find a really competent optometrist - you've only got one pair of eyes - and give Bronx Vision a wide berth.
-
April 2023 by Safa Najmi
If it possible, I was giving less than 1 star. they work so slow and they don not care clients conditions.
-
March 2023 by Laura Durkin
Bronxville Vision Care provides excellent service! I had a very complete and informative eye exam with the Optometrist, and then worked with John DelloRusso and his staff to find terrific new frames and better-fitting contacts. The new prescription is really good--the change was much needed and I am so grateful. Thank you!
-
February 2023 by Patrick J.
Excellent experience going here. The people could. It have been better to deal with and the speed of service was amazing.
-
December 2022 by John russo
Great exam experience. They helped me get my insurance approved and provided a terrific exam. Got my contact lenses and eyeglasses same day. Nice selection and very experienced staff. An absolute treasure!
-
November 2022 by Ebrakem
My daughter wears glasses, we went to choose a new frame for her and, like her lenses, multifocal: she couldn't use them and I was able to understand it at another optomologist who said: they weren't multifocal!! We went back to Bronxville Vision Care and explained ( most probably they confused my daughter's results with..) we ordered the multifocals literally. Wrong measurements again, my daughter is still using the old ones. The doctor confirmed: wrong lenses!!!
-
October 2022 by Gladys M. Sigua
This is the worst medical facility, I tried to obtain medical records for a client and the person who picked up the phone is clearly tired of his Job. He's rude and careless, if you don't like your Job why are you working there. Simply quit and you'll make the facility 10 times better.
-
April 2022 by Gladys M
This is the worst medical facility, I tried to obtain medical records for a client and the person who picked up the phone is clearly tired of his Job. He's rude and careless, if you don't like your Job why are you working there. Simply quit and you'll make the facility 10 times better.
-
February 2022 by Mia A.
I asked to order a pair of glasses and three weeks later I still don't have them. They told me they ordered them then when I called for an update the next week they said they weren't sure if they could order them. What? Why are you telling me different messages as the weeks pass by? I need my glasses! I have decided to stop going here.
-
January 2022 by D V.
I had an appointment and waited 40 minutes to see the doctor. No explanation given. Finally walked out. The previous owner recently passed away. Whoever runs it now knows nothing about customer service.
-
January 2022 by Rodrigo Olvera
We (My wife and I) went to support the local businesses.the attitude of the guy behind the counter (older white guy) clearly shows he has no interest in keeping his business going.Bad experience and lack of professionalism
-
September 2021 by Richard Fursland
Ignore all non-recent reviews — the practice has changed hands and gone sharply downhill. After years of positive experience, my wife and I both had very negative experiences, my wife having to have her glasses redone as they’d filled the prescription incorrectly — we had them redone elsewhere for additional cost as the service at Visioncare had been very surly as well as sloppy and we didn’t trust them to get it right at a second attempt.
-
September 2021 by Elena Meli
Dr Russo is an amazing and caring doctor. Thorough, knowledgeable and patient. Goes above and beyond.
-
September 2021 by John Rizzo
Outstanding eye doctor. Same day eyeglass service and took my insurance. Highly recommend !!