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December 2023 by ellen regina
This branch is awesome. We have been banking here for many years.the tellers are friendly and efficient. Mathew, in investments, is knowledgeable, friendly and available. Joseph is awesome He clearly loves his job and helping his customers. The branch manager, Kim, leads by example. She is always so welcoming and helpful. She knows all the answers. Chase is extremely lucky to have this Bronxville group representing them
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September 2023 by Brian Cerreta
Why do they only have 1 atm outside and 1 inside? Insufficient for Bronxville and surrounding area...always a wait to use the ATM, sometimes 2 or 3 people deep.
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July 2023 by Dionna Francis
Joseph Gonzalez at the Bronxville Chase is THE best banker I have ever encountered. I have never in my life had such a smooth and easy experience at a bank. He was sure to explain everything and was more than happy to help me through all of my many questions and concerns. Thank you so much Joseph and the entire staff at the Bronxville location, this is now my new home for banking.
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December 2022 by Kelly P.
Ms.Kim Joung the Branch Manager is awesome. So professional and great people skills. This kind of service is exemplary.
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September 2022 by Yousef Arefieg
Very nice customer service. Nice branch. Algenis was fantastic. Coming here from now on
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September 2022 by lynn barone
BRONXVILLE Chase is a great bank. They remember my name and r polite and helpful. Parking is fine. Chase in Fleetwood is a horror, staff uses all the parking spaces. If u want rude, suspicious of your account, dirty lobby, tellers look at u like u r a stranger all the time, and general insanity. That’s the bank for u.
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August 2022 by Anna Guzzo
Rude staff. They have 0 knowledge on business accounts.
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July 2022 by Hien Tran
Should be 0 star.Rude staff at the counter.
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August 2021 by HyDeNCiTy
Great staff. Very helpful. Mr. Puntiel took his time with my mom and I to ensure all our needs were met. He was very patient, thorough and caring. Thank you to him and his staff.
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August 2020 by Marianne R
Tina & Kim always go out of their way to help the customers. Whether you have a small or big account, they are sincere about your banking needs. My folks are elderly. They helped us every step of the way being extreamly professional and kind. Thanks ?
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February 2019 by MissIndependent 808
Honestly, i really like the staff at this Chase branch a lot. Every time i come to this branch, the bankers and the tellers are so nice, they say hello to me, and they even ask if i need help with anything. A couple of weeks ago, i called the number to this branch to ask if there's someone available to do notaries or am i better off coming in the next day. The man i spoke to said that someone is available to do notaries until the bank closes at 6 PM. About 40 minutes later, i walked to the Tuckahoe metro north station to catch my train thinking that it would arrive in a few minutes, but when i checked the board, it said that the next train will arrive at 5:44 PM and it was 5:20 PM when i got there. So i called this branch again, but a different person picked up the phone when i told them that person i spoke to 40 minutes ago told me that the person is available to do notaries until 6 PM. This other man i spoke to asked me where i was, then i told him that i'm at the Tuckahoe metro north station that will go one stop to Bronxville. Then, the man said that i didn't have anything to worry about followed by assuring me that the person will still be there when i get there in a few minutes since i'm one stop away. When i got to this branch, a lady named Kim saw me. I asked her if she's the one who'll do the notaries and she said yes. As a result, it was smooth sailing. Kim notarized 3 papers which took 10 to 15 minutes. No hassles, no hick-ups, and no problems. Apart from this situation, i go to this branch often to deposit money and/or withdraw money from my checking account. Plus, the great thing about this branch is that they're open a Saturdays 9 am to 2 pm since the Chase branch at Tuckahoe never opens on Saturdays. :)
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January 2019 by martina mcpherson
Need to open a little earlier.
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August 2018 by Mika Verulashvili
Always delay, 10-15 minute to wait until staff finishes chatting. Same every time I come here.
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June 2018 by Carlin Amalfitano
Caring managers and personnel .Very professional, knowledgeable and they go out of their way to make life easier for you. Kim and Tina are the best. They always make the time to explain and find out what works best for you. Hazel is the sweetest teller there. So pleasant and welcoming when she helps you.
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June 2018 by Kevin Scanlon
Absolutely the best personnel I have ever experienced in the banking industry! Great service! Attentive to their clients! Courteous and professional!
