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November 2023 by Anna F.
Medication not given to patient EVEN THOUGH APPROVED BY WORKERS COMP !!! Pharmacist acting like a GOD over doctors and law . Please report as we did
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September 2023 by Christopher N.
Went in for passport photos. Pretty simple process made seamless by the staff here. Expect what you would find at any local cvs.
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August 2023 by Jess K.
As a prescriber, I have never before had such a terrible experience with a CVS to the point that I felt compelled to write a review. Month after month I sent the same rx for my patient to this CVS, and every month they would tell the patient it wasn't covered, so I would send a copy of the prior authorization which somehow did not register when the script went in. When asking for clarification, the pharmacy tech could not have been less knowledgeable and the pharmacist could not possibly have been more rude. This cycle continued for five months until this month, when the regular solution did not work. After going back and forth for several hours, with the pharmacy tech not communicating to the pharmacist, the pharmacist ultimately yelled at my pharmacy/insurance specialist, told her to stop calling and wasting her time, and that she did not have the time to deal with this. Ultimately, we transferred the prescription to another pharmacy so the patient could actually receive the prescription, and I'll be sure to encourage my patients to use alternative pharmacies in the future.
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June 2023 by Gigi C.
Avoid this pharmacy!!! The pharmacist is rude and unprofessional, she hung up on me before I could finish. That is no way to treat people in this professional setting.
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April 2023 by Linda P.
Quick friendly service at check out and responsive pharmacist when I call. Good natured customers and front check out lady is everyone's friend
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October 2022 by R R.
this CVS is on life support. nothing on the shelves, no employees to be found. one frazzled, overworked pharmacist. this is what happens when private equity takes over a drug store chain and puts shareholder profits above all else. skip this and head to value drugs up the block - locally owned and a far better experience.
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September 2022 by sean k.
This review is just for the pharmacy, which is impossible to get ahold of. What kind of corporate pharmacy doesn't have a phone?! It's like these people don't realize they're dealing with medications that someone might need to call about if they are unable to come in person on a daily basis to work out issues caused by the incompetent staff. Unbelievable.
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June 2022 by Raymond R.
Was on hold for 30 minutes regarding status of a prescription. Needless to say, no one picked up.
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April 2022 by Andi K.
I've been going here for years. It's a clean, well stocked organized store. It can be busy at times. Don't go around lunch when a lot of school kids make it crowded. If you talk to the pharmacist they're very nice and helpful.
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April 2022 by Josephine Z.
This is by far the worst CVS I've been to. They never pick up the phone, are so disorganized, never have my meds ready days to weeks after being called in. One time they gave me an antibiotic written for SOMEONE ELSE. I was picking up a thyroid meds!! No wonder they have such horrible reviews. The staff are rude and incompetent. Go anywhere else!!!!
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March 2022 by Jasen C.
This is literally the worst place I've ever been ever. I am forced to go every month because my medication is strict, and there has not been a single time where I have not been put on hold for 3+ hours on the phone before someone finally picks up OR the call fails. Whenever you go in and they say to wait 15 minutes for your prescription to be ready, be prepared to wait 4 hours. Everyone (at least in the pharmacy) is incompetent. Hire more people, train your staff, I don't care. But do your jobs for ONCE.
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February 2022 by Jody B.
Had a vaccine given to me by the male pharmacist and I believe he intentionally gave it to me in the most painful way possible. I told him I was afraid of the pain and he made sure to take almost 15 seconds to give me a shot that normally takes a few seconds by every other pharmacist. I do not recommend this pharmacy and won't be heading back there again.
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January 2022 by Nicki P.
I just can't. So over this location. Never anyone to help. Just a huge disappointment.
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December 2021 by Jason P.
It is great to have two drug store options in Bronxville. I prefer value drugs as it is locally owned and the people there are quite friendly. But cvs is a solid option and sometimes it is more convenient as there is more parking on that side of town.
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October 2021 by L B.
For over 25 years we have been using the CVS Pharmacy in Bronxville with only occasional problems. In the past year, this pharmacy has plummeted into the unacceptable. Prescriptions are simply being ignored, whether submitted online, phoned in, or placed in person. We had to make 3 visits in 5 days before they managed to get a basic prescription filled. Not only are they incompetent, but they don't care. We complained to the female pharmacist there on Saturday, who made it quite clear that she didn't give a damn. Nice way to run a business! CVS corporate needs to find new staff or just close the place down.
