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December 2023 by Y Bar
Top quality products
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March 2022 by Ari Weber
Great luggage store. Fully stocked.
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October 2021 by Deborah S.
Great customer service. The selection is great. Knowledgeable staff. Fabulous repair department
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September 2021 by Eliezer Laine
Huge selection and courteous service
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August 2021 by Strad Y.
I highly recommend this A to Z luggage repair shop, even it took me an hour subway traveling down to this ethnic deep neighborhood! Mr. Sandro, the shop owner who also a huge garment wholesaler. As Mr. Sandro recommended, his handyman has a total 40 year luggage repair experience that his shop can be most trusted business in NYC. The repair was involved my Tumi Carry-on which was replacement of the bottom wheels. Responsibly speaking, I am very happy with the restorations as a result and again, A to Z is a trust-worthy business.
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August 2021 by Keene W.
Lost a wheel while my bag was checked in. I brought it to A to Z and they quoted me a very reasonable $25. They gave me a ticket and told me to call back Wednesday. Wednesday came around but they called me instead! They told me my luggage has been fixed and to come to pick it up. I wasn't feel for the rest of the week and they didn't give me issues on leaving it there for a few days. I came by and the wheel works as good as new! The wheel is even identical to the other wheels not some random wheel that doesn't match. I lost my ticket but showed them a picture of my luggage and it was no problem. They were able to get it for me. Would come back. Good service for a reasonable fair price.
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June 2021 by Alexander L.
Love that they repair luggage. Why have a broken piece of luggage go into a landfill when you can get it fixed until for $50 or so? These guys fixed up my luggage handles and had it back in a week.
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December 2020 by pini gil
Very nice and very helpful service.
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January 2020 by Oscar Abraham
Knowledgeable helpful staff
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January 2020 by Leslie D.
We have old luggage and both pieces had broken wheels - Samsonite and LL Bean. Both had both wheels replaced very quickly in under two hours at A to Z. I emailed photos ahead of time and everything they told me in terms of timing turnaround and price estimate was accurate. Wheels are great quality and I'm ready to travel again. Don't throw away your luggage just because the wheels are damaged. Try fixing it here first!
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September 2019 by Rickey Hill
You have no imput how your gyro is made. What they give you( to go) is what you get.
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August 2019 by Anna R.
I took my Briggs & Riley duffle bag to get fixed there. It was done in less than a week, with an impeccable result. A to Z is very close to my home, which makes it very convenient. If an airline damages my luggage again, that's where I'll go.
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May 2019 by Aron Ringel
Big store and big selection
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April 2019 by Steve Giordano
Very nice selection. Great quality and great service.
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March 2019 by Stephanie G.
I went to their Skillman Street location with my three-wheeled Delsey. They had the spare wheel and repaired my carry-on on the spot. I also had the zip added, since it fell off. Very nice, professional, and low wait time.
