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February 2024 by Scarlett Clark
They are listed as an authorized sodastream co2 exchange retailer but when you try to exchange they have a $5 markup compared to what’s listed. The whole point of exchanging the co2 instead of buying more is to save money and use less plastic. Really annoying.
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February 2024 by Danielle Cronin
Helpful and friendly staff. I am not a handyman but the store has always had what I needed for basic household tasks.
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January 2024 by Adam Kelley
Friendly service and very wide selection of items
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January 2024 by Gage Nevins
Very nice staff. Well stocked. Decent prices. I prefer going here over Home Depot
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November 2023 by A strongArms
Well-stocked, long time (open 20+ years), local place. Paint, tools, pesticides, potting soil, cleaning products, and everything in between available here.
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October 2023 by Craig G
Guy charged me $9.35 for one Duracell 9 volt battery.
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September 2023 by Arwin Vinny Sardana
They have a TON of stuff despite seeming deceptively small from the entrance and prices are surprisingly good for the neighborhood.
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September 2023 by Eric Boggs
I purchased a cooler that ended up being too small for what my business needed it for. I brought it back a couple days later with a receipt and the man working there told me “I know you used it and you get no refund.” We never used it once because it was too small. I’ve been going here for years to buy supplies for my business and my personal needs and I will never be going back. Stay away from here.
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August 2023 by Paul Johnson
Liars and disorganized. Didn't process refund after two attempts - "lost my receipt"? Garbage establishment needs a refresh.
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July 2023 by Alina S
Came here to get my SodaStream canisters exchanged for new ones - process was smooth and easy. Will be back!
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July 2023 by Ferdinand
Shop Local - they have it allLove this place. The selection is surprising for a relatively small store. They even have art supplies! I go here first before schlepping to a corporate big box 45min away. Prices are good and staff is helpful. Knickerbocker is old NY fast disappearing, help it stay.
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July 2023 by Andrew Engel
Nice local hardware store with an array of products. Can order paint products to pickup online.
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July 2023 by A S
Came here to get my SodaStream canisters exchanged for new ones - process was smooth and easy. Will be back!
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May 2023 by Matt Klahn
They upcharge for everything in the store. Would not recommend going there for tools or really anything.Spray paint is 2-3$ more expensive than online, I bought a tape measure there once and after looking it up online I paid $7 more than the price online. (Same model)Would only go here if I was desperate for something and it was needed in a pinch because I feel like I’m getting nickel-and-dimed every time I step foot in here.
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April 2023 by Kim Rosario
They don’t answer phones during business hours. Their online inventory is a mess and completely inaccurate. They don’t have items needed in stock. They have 0% customer service, and after reading how management treats regular customers, it’s really no wonder the company is so incapable.I won’t be buying from this place ever! I cancelled my order just because of the fact that I was unable to speak with someone regarding my issue.Needless to say, they have an automated option for order cancellation.My opinion? STAY AWAY! & BEWARE! Staff is completely unbothered by your needs. Customer Service is nonexistent.