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March 2024 by Sara
stellar and fast service. Order stuff to be picked up here all the time and there’s never a wait. Staff is super chill. Love this location. ♥️
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October 2023 by Natalya Fatkhiyeva
This store is a constant disappointment. I used the Adidas app “deliver to store” feature and they turned my package away because no one was trained enough to know that was even a feature. Said shoes were sold out at that point both in store and online. Then the next day the app said what I wanted was in stock in store and I called to confirm that was correct and the woman on the phone said yes. I arrived approximately 10 minutes later (I live close) and they told me she was wrong. I’m just tired of not being able to rely on the app or the store personnel giving me a constant runaround. Everyone was always very nice and didn’t give me a hard time but Adidas needs to get their act together.
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September 2023 by Steph Gemini
Very close by to where I was staying during the weekend. Could not pass by without going in. I really wish they put one of these stores closer to where I live. Nice store and friendly staff.
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July 2023 by Petra Kirstein
What a friendly crew, what a inviting store. I interacted with 5 people while I was trying to decide whether to exchange a shoe I bought online for a different size. Everyone so chill friendly and helpful. My guess is that the location has a great manager who sets the right positive tone and customer service attitude. I had the impression everyone liked working there. Would definitley go back.
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July 2023 by Sue Norfort
Nice n Big associates very helpful
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July 2023 by Lisa Reed
Visiting new york this the only local store that I found the Adidas sambal n my size
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June 2023 by Bless BLESSBLESS
Staff very helpful an polite..
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May 2023 by Fatemia Richardson
Friendly staff , nice location they just didn't have the sneakers I was looking for but a decent selection was provided. I would recommend this place.
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March 2023 by Donika J.
Sucks that the reviews are so low, I ordered 3 pairs of shoes and had it shipped to this store, I was told it was available for pick up on Thursday, however I did not get around to picking it up until Tuesday. I went into the store and Jeffrey greeted me and was ready to assist, He could not locate the order and then we discovered it was marked as canceled. I was confused cause I spoke to someone and was told it was there just 5 days earlier. I would think you'd have more than a 5 day pick up window. Jeffrey went above and beyond to try to fix the situation, unfortunately only 1 of the 3 pairs I needed was available in store, Jeffrey honored the price and signed me up where I could receive free shipping and a 15% discount on my next online order. I was very appreciative of this. So don't have anything shipped here if you can't pick it up within 3 minutes of Its arrival lol but if you do shop here, ask for Jeffrey.
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February 2023 by James Brady
Pain in the neck for returns. No shoe box, no return. This includes purchases made without a box in the first place.This is a flaw in the Adidas "purchase in any store or online, and return in any store or online" policy. This one of the best return policies in the business, it just needs a few tweaks to truly cover all purchases from any store.
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December 2022 by Liang Chen
When a rude customer cut the line, the cashier DID NOT acknowledge it; instead, the cashier helped the customer despite the fact that I was already waiting in the line. Never the "I'm sorry" was received from the cashier; rather he gave me an annoyed look. Discriminative and unprofessional customer service.
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December 2022 by alphonse chow
Always able to find help for exactly what I need whenever I visit.
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October 2022 by Jose Rodriguez
Won a adidas instore pick up raffle for this location. Only to go all the way there to find out "fedex lost all my size" never experienced this any other Adidas store. All I got was a waisted trip to the store and lied to telling me the manager will call me at end of day and he'll try to locate my size for me elsewhere. Never called.. horrible store avoid go to other locations.
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September 2022 by Liam C
When a rude customer cut the line, the cashier DID NOT acknowledge it; instead, the cashier helped the customer despite the fact that I was already waiting in the line. Never the "I'm sorry" was received from the cashier; rather he gave me an annoyed look. Discriminative and unprofessional customer service.
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August 2022 by Ileane Spinner
A wonderful shopping experience. Everyone was so nice and helpful. Christian waited on me and he was awesome.
