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October 2024 by D Jang
You might find some trendy k-fashion brand from Aland. I’m addicted on zip up hoodies selected by Aland.
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September 2024 by Leo Baker
Either this store is a front for something or they really want to isolate 80% of the population from shopping there. Either way, I hope they go out of business
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July 2024 by Jekyoung Seo
The staff and owner were super friendly. Love the clothing style.
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July 2024 by Kevin C
We (Latino man and Black woman) were followed around the store, and after about 8 minutes, were told we needed to buy something or leave.
When plenty of other people were there before we arrived and never got talked to. Have never been racially profiled to the level we were here.
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May 2024 by Roy
Very poor customer service and they don't seem to care to try to fix it. You can read through the comments as many people are complaining about the same issues.
I walked in and was greeted with a very annoyed face saying: "We are locking the doors in 15 minutes." I said to my self "Okay let me take quick look at the pants they have." I grabbed 2 pants and asked for the fitting room and she said "The doors of the fitting rooms are locked, the ladies who are there are the last ones." I just left. It was 11 minutes before closing time. But hey, look if you don't want to work there, then don't. It's a free country, nobody is forcing you to do anything. Also, update your working hours, such that they reflect when you are capable of providing a full service!
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May 2024 by Heather Jimenez
Rude customer service: closed fitting room over 20 min before closing, not helpful and nonresponsive at checkout despite being thankkful
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April 2024 by Andi Lekgjonaj
The stuff terrible the black girl with curly her she works in evening she is sooo rude! She doesn’t deserve to work to this store
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April 2024 by Roz Domingo
Could have used a “wash before use” heads up on one of the sweaters I picked up here. It left my white shirt stained after wearing underneath the sweater. After hand washing I’ve still picked up a lot of black lint. A lot of dye washed out with washing.
I can’t be too mad because I still think the sweater looks great and a white shirt is easy to replace but at least hope this helps someone out there. I think the place still has a lot of great styles, I’d go back but I’d just be more careful about wearing straight off rip.
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March 2024 by Chanel Mitchell
I just had the most disappointing experience in my life. In my neighborhood, in the town I was born in. The employee working today admitted to racially profiling me after knocking my bag off my shoulder while I was shopping and refusing to accept my money. I've never had someone look me in the eye and tell to my face "I misunderstood our interactions because you are black" Every word out this person mouth was a lie.There is no management to train her.There is no management to contact for help if support.I truly hope the camera in the shop had sound to hear how bold she was with her words.She was not properly trained on how to receive cash payments.And after asking several times for an email she warns me that whatever email I send she is the one who will check it.You can imagine how disappointing I am to live in the neighborhood for years and one of the few local businesses that's still left had such low standards and not train or support their staff.Dispite this unprofessional unhappy person treating me so rude and unkind I feel bad for her working in a store without being trained to properly handle the responsibilities of working in retail. And treating customers no matter their skin color so bad that sales just walk out the door. I will still email to let her know she needs to heal whatever hate she has towards people of color and she should not be in charge of watching an entire store without supervision or being trained in customer service and proper cash handling procedures.
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March 2024 by 陈昕蕊
The clothes they sold to me without removing the security lock and ask myself to come and solve that! Without any compensation!
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January 2024 by yuán ie
i normally dont leave bad reviews because no matter if the experience is bad, usually the staff are still really nice, but the staff who talked to me was actually terrible and i'm still thinking of it. i dont live in new york, and yesterday was my first day. two days ago, which was jan 7th on a sunday at around 5pm-7pm (don't exactly remember), i went to look around. i did intend to buy a scarf but i wanted to look at other things too. there are these plastic boxes covered some pouches and pins. the prices were covered and i didn't know how to check them. i thought they were under the boxes to prevent any stealing so i didn't think i could just lift it up. the staff members were all huddled together in the center of the room having a conversation so i wasnt sure if they were customers too. i looked at them to see if they would look back at me and ask if i needed help, and one girl did, but she didnt say anything. so i looked away thinking maybe they're not staff. but then i looked back and she was staring at me, so i went up to ask for help. she clearly had an attitude. idk if there were any names, but i know she had curly hair and glasses. she asked what do i need in the most condescending tone, and then i asked her about the price of the pouch. she told me the price and i asked a few more questions and she answered. then i asked about the price of the pins, and she said "you know you can look at them yourself, right?" with such an attitude. i was really confused, and she told me i can lift up the plastic cover. so i lifted it up and she walked away. i didn't hear this but my friend told me she said "you're welcome" as she walked away with also such a nasty attitude.then i was ready to pay for the scarf. no one was at the cashier, instead they were still huddled at the center of the room talking. i just stood waiting (not rly looking at them) and i didn't say anything because i was actually hoping for the other staff members to come up to me (i dont talk to them but i think i heard them talking to other customers earlier and they seemed friendly but i'm not sure). instead, the same person yelled "are you done?" so rudely. eventually i paid but that experience was horrible. what did i do to you? and i didnt even come during a late hour. i was minding my own business the whole time like any customer until i needed help looking for the price. if you can't talk to a customer properly, then don't work??also i'm not upset about all the staff huddled together and having a conversation. i used to do that too when i was working in food service. i'm just really annoyed about my experience with that staff member, and especially when she said "you're welcome" when she's supposed to just do her job?? literally the job was just answering what the price to this product was.
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January 2024 by Farah Wahab
Cute Korean clothes, accessories and skincare. I interacted with the staff several times to try on clothes and make multiple purchases and they were always kind and made me feel very welcome. I am visibly a person of color so I just want to spell out that I had a lovely experience and will continue to shop here.
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November 2023 by 高
Korean goods store is definitely super easy to shop
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November 2023 by Christian Shepherd
If I could rate this place a half star or nothing I would.
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November 2023 by Cesar Jacobo
Went to shop here on Saturday with my family. We got there at 8pm and we had the weirdest experienced we’ve ever had at a store. As soon as we walked in, one of the employees told us Whole Foods and bars were the at the other side of the block. We didn’t understand what she meant so we asked if the store was closed, and she said they were closing soon even though closing time was 9. She said 8:30, which gave us enough time (30 min) to browse and then buy a couple of things but she wasn’t happy at all. They stopped the music to make us leave, and when we noticed, they put on a song saying “get out right now”…Other people came in while we were there, and they weren’t treated the same way so it seems that they are profiling. Unless this is what owners and managers want, they should pay more attention to their employees.
