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March 2024 by mc Full Throttle
slow and incompetent, just use another branch
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November 2023 by Philip Zalon
A visit to the bank has turned from a weekly occasion to an annual one. I always look forward to going to Apple Bank. Large, free parking lot in the rear, with two bank entrances to choose from. The bank itself is a throw back; very large, high ceilings, columns, several tellers but no line. Lots of desks occupied if you have other business besides deposits or withdrawals. Decent interest rates. And they cash savings bonds for customers. Nice place.
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March 2023 by Tonio Rizzi
Terrible experience…lines are extremely long with only one person working. Just to deposit checks it takes 30-40 minutes. Absolutely absurd!
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March 2022 by Melissa Phillips
Lovely experience with Modupe! Very sweet and helpful! Thanks ??
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March 2021 by Neela N.
Given current Covid conditions, certain staff was unhelpful in providing a basic request to notarize a document. I was hassled for not providing a witness even though that page did not require notarizing and asked if I wanted to open an account there. With limited business open there are few resources. I was very disappointed at the poor customer service here. The staff needs to work better with their community.
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December 2019 by Scott Silverstine
I generally have a distain for banks. They hardly pay you to use your money then the impose high and hidden fees. Without knowing anything about Apple Bank I have to start with two stars.
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October 2019 by Stephen MD
The Branch Manager (Tony) is very congenial and totally down to earth in making you feel like family. The customer service that I've experienced there has always been pleasant. The long lines at times has been frustrating but it has improved tremendously.
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September 2019 by Kadeem Folkes
Long lines long wait times
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August 2019 by G Campbell
If you want to grow old waiting, come to this bank. You will need a shave and hair cut by the time you leave....
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April 2018 by J Baptiste
SLOWEST AND WORST BANK IN NEW YORK EVER! I thought BOA was bad, they do not compare.
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September 2017 by Darryl Thornton
They are baddd!!!!! They let a 98 year old customer with dementia take out over $160,000. They were very unprofessional in trying to correct their errors. The adult protection service is investigating them. Do not trust them with your money.
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July 2017 by Maria Georgiadis
This place has the worst customer service, worst hours and overall a sad excuse for a bank. We miss Emigrant banked there for decades.