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Most Recent Comments

• November 2023 by Eliza Ezrapour
  I would highly recommend staying away from Artesana. Our rug cleaning was delayed by 6 weeks. Each time we called the owner we were assured the rug would come the following week to no avail. When we came to pick up the rug the owner insisted he had sent communications about the status of the rug that we had never received. We asked for discount in light of the delay and he told us that the initial price was $200 dollars more than he quoted us and that he had already given us a discount (he never told us any of this prior). He had a completely different retelling of the events and of his lack of clear communication throughout the service. Overall the service felt inconsistent and dishonest.
• January 2022 by Julia Attwood
  Terrible experience with rug cleaning. I left a large rug here to be cleaned on the basis of a good review below, but my experience couldn't have been more opposite. For $200 and a 2 week wait, I expected my rug to be spotless, but instead it came back covered in matted fibers, dust bunnies, hair and threads from other rugs. (See photos) The only appreciable difference is that it smells of chemicals.In addition, when I turned up to collect it I was told that it couldn't be found in the system and that I should come back later when someone else was in. It was only when I pressed them, described and pointed out my very distinctive rug was I able to leave with it.Very disappointed, cannot recommend, and I won't be returning.
• January 2022 by Nicole Regan
  Dropped my Persian wool rug off for cleaning and they were incredibly knowledgeable, kind, and helpful! Absolutely recommend if you’re looking for rugs or need yours cleaned