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December 2023 by Kyna Anderson
I had a very good experience in your store. The manager was excellent. The associate that helped me also was very excellent. I would tell all my friends, coworkers etc. to come to that location to purchase from your company again.
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December 2023 by Kris Saint Laurent
Best experience I’ve gotten while furniture shopping. Ashley furniture at Kings Plaza gave me amazing customer service. I needed a new bed and mattress and the employees (Adia & Diondre) worked with me to give me an amazing deal as well as a mattress that catered to my physical needs. I appreciate how they listened to what I wanted and didn’t try to upsell me while still giving me all the bells and whistles within my budget. They also kept me comfortable during the whole process. They were kind, courteous, detailed, and well versed in the products sold at the store as well as the financing/leasing options they have. I will definitely be coming here again for my living room furniture.
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December 2023 by Anne Marie Mierez
The customer service was outstanding. The sales gentleman was very patient. He answered all of my questions until he found me the perfect product.
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November 2023 by Abdul Mustafa
Love the service I've received from one of their employees. Diondre, one of the employees, helped me out with making good decisions on what furniture to have for my place. Listened to what I was looking for and gave me better options. Great customer service overall and very friendly. Highly recommend and will be telling all my friends and family about it.
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November 2023 by Karen Bell
I had an amazing day at Ashley Furniture today. My friend and I did not want to leave the store. Aygul, Michael and Antoine were all fantastic in ensuring my complete satisfaction. They worked with my budget and got me what I needed for an affordable price. I will definitely be back in the near future for some additional pieces to add to my home. I really appreciate you all!
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November 2023 by Marissa Janneire
Diondre provided great customer service and insight on the furniture as well as the break down on the dimensions and aspects of the furniture. He reviewed the positives and negatives of each piece so that we can fully grasp what we should pick. He was able to provide us with a bedroom package that made our day. He is the go to sales associate at this location.
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November 2023 by Kenyana Manuel
Bought a new mattress for my daughter, Desiree was extremely patient and helpful! Customer Service and Attentiveness was SUPERB…… felt like I went shopping with my longtime friend. ?
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October 2023 by donna cavaliere
I walked into Ashley furniture store in Kings Plaza today and was greeted by Amanda. Amanda was very happy to show me all the furniture that I needed to see. I wasn’t shopping for anything specific, but I was just browsing.I didn’t purchase anything today but I will definitely go back there when I need any kind of furniture. The people in there was so friendly and kind. I gave them a five star rating because they deserve. I look forward to going back to the store even just a visit to say hello.It was A pleasure meeting the staff.Donna
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October 2023 by Sabina Immigration
Leo from this store is an amazing professional! Super calm, cool and collected. Showed us all good options, worked with our budget and gave us the best price! The whole transaction was smooth and flawless.Thanks again for your great service!
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September 2023 by Bridget Horta
Quincy from the Ashley’s at Kings Plaza was an absolute delight!! He helped us with everything, was very clear about how everything worked, and answered all our questions! We ordered a few days after going and meeting him, because we felt so confident and reassured with our purchase! 10/10, would definitely go back for future furniture!
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August 2023 by Jack “Csvfcsvf” Jack
I was there to buy 2 pillows, and was told we could be offered a 20% off discount. However, we weren’t told that this discount was unavailable until we were to check out. We were about to buy the pillows anyway. What is even worst is after we got the receipt, the pillows were charged $20 more than listed price. We asked for a refund/ to cancel the order, but we were told that no specialist was on site to do it, and that would be followed up a day after. The day was gone, we got no calls, no emails. We went online to their customer service, and was told that no price adjustment could be offered once the product was taken home. I feel like we were scammed, and are very disappointed.
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August 2023 by Angel Nicolas
My rep was Giovanni, gray customer service. Patient with my indecisiveness. Looked for all the discounts he could’ve. I’ll definitely shop at Ashley’s again because of him.
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August 2023 by Theboydez
Very impressive, glad to see such a good quality well run store in Kings Plaza. I recommend anyone get their furniture here.
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August 2023 by Janice French Garrett
the sales person(s) were very helpful with my purchase