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November 2023 by James Yoo
Very friendly service and clear explanations of the available products/options. Herman did a great job in guiding me through the process of signing up for a new phone plan. Will come back here and recommend my friends to go here for a new plan/device any time!
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November 2023 by Bianca Acevedo
My best smartphone purchase experience, the store manager Harman is the very knowledgeable, helpful & supportive. The best store in the neighborhood. I recommend all to purchase only from this location as my previous experience at Fulton st. Downtown Brooklyn was horrible & staff is lack of experience & knowledge what to do.
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November 2023 by Valeska Flores
i purposefully took a $30 uber to get to this location given the wonderful reviews however, i was very disappointed with the customer service I received. the guy helping me was very unhelpful, told me conflicting information from the phone reps, and had snarky attitude. i came in and explained my case in much detail as it is a complicated one and when he was trying to do something completely different from what I asked for he gave me attitude and said “you shoulda said that / thats not what you said” in a very annoyed voice. i have never left a 1 star review, ever, i dont believe in putting businesses down. im not upset at all that I wasn’t able to resolve my issue, because like I said it’s a tricky one, just frustrated that I receive nasty attitude from this person when I have already spent HOURS on the phone with AT&T. Anyway, just go to another location. seldom you’ll find a nice sales person and this is definitely not the place for that. I guess it makes sense given that I came in with a problem rather than to buy something where he would pocket off of me but oh well. you win some you lose some ¯\_(ツ)_/¯
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October 2023 by Thibault Gerard
I can't believe I am actually sitting down to write a positive review on a AT&T store, but I must. This is by far the most pleasant and soothing AT&T or any provider experience I've ever had. Thank you to the team and the sweet young lady who helped me replace my lost SIM card painlessly.
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September 2023 by seerat kaur
My best smartphone purchase experience, the staff here was very supportive. The best store in town.
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June 2023 by thank you
Be careful in the store. The representative is a deputy of att, and is making interpretations as well as judgements about what is or isn’t possible lol.
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May 2023 by Yihui Y.
when problem happens and I came to the store, the person either tell me to call atnt or go home and do it myself on the website. How helpful is that??? The website and calling experience are the worst as well, why should people need a fking user i???????? I am SWITCHING OFF ATNT, they shouldn't earn a penny of my money
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March 2023 by HARMAN SHAHPURI
Amazing experience Shawn was able to help me with outstanding customer service and expertise. Answered all my questions and I’m super satisfied with my FREE IPhone. These guys really know there stuff
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September 2022 by Matt DeMazza
First, I *never* feel moved to write a review. Honestly, I don't like the whole online review system. But Manager Jamie Weinberg was fantastic. Fast, prompt, courteous, and did everything he said he would. As bad as the AT&T service is when you call in, he makes up for it. Worth a trip to this store if you need anything related to AT&T or a new phone.
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September 2022 by Tod Mason
Ray was very nice, helpful and quite knowledgeable. He is a great asset to this location.
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April 2022 by Amanda Jacobs
This AT&T location is SO amazing! They helped me so much, and the women there were so lovely and wonderful to talk to. My phone was taking almost an hour to transfer info, normally I would’ve gave up and left. However the women taking care of me were so nice and had such great conversation it went by so quickly and before I knew it my phone was done! They helped me understand what was happening step by step, even took the time to really understand what it was I wanted and what was important to me when it comes to my phone. Honestly one of the best locations of AT&T I’ve been at. The new manager Nneka, and employees Diamond, and Amanda were especially helpful but they’re all great! Truly a painless, knowledgeable, experience. Maybe even a little fun with such great company and all. They were upfront and honest with all charges, and I can’t think of a single bad thing to say about this store or the workers. Definitely will be returning. Thank u Myrtle ave AT&T!!!!!!
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October 2021 by Matthew DeMazza
First, I *never* feel moved to write a review. Honestly, I don't like the whole online review system. But Manager Jamie Weinberg was fantastic. Fast, prompt, courteous, and did everything he said he would. As bad as the AT&T service is when you call in, he makes up for it. Worth a trip to this store if you need anything related to AT&T or a new phone.
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September 2021 by MarniOnMe
Jamie was the best person that I’ve ever had help me with customer service. My mom and I tried getting a new phone and he was very patient and respectful even though my mom is sorta bad with technology. He gave constant updates to my mom about the phone and service and was overall great. I would give a 1000/5 on how great he was.
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September 2021 by Gloria Ayide
Excellent and prompt customer service!
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August 2021 by Billy Franklin
Great experience, great customer service very knowledgeable about phones and things