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January 2024 by Hadji A.D
Shoutout to the lady with the extra white teeth who help me out a great lot…..thank you ms.shiny teeth
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January 2024 by Jesús Mesías Perugachi Perugachi
I arrived at 7 pm and it was already closed, it said they closed at 8 pm, apart from that, customer service is very racist there.
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January 2024 by M- Louis
When got there to the store the manager was very happy to help me he such a good guy always making me smile !
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December 2023 by Katrina Boucicaut
I went to the store to open 10 lines and assistant manager Yan helped me transfer to AT&T after being with T mobile for so long. Yan was very welcoming and greeted me as soon I got into the store. He provided great customer service! Now I have 10 lines with a perfect price and the cellular data is amazing! I don't regret my decision!
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November 2023 by Chrisann Whyte
The customer service rep was very welcoming and friendly she make the process easy thank you Tricia ??
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September 2023 by PM Construction
So rude and didn’t take care customer.They need some professional assistance
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September 2023 by Merari B.
Just got a new phone and it refused to activate for me and the employees at the store (Wainwright and Marsha) were so helpful getting the phone activated via like a hour of phone calls. Would definitely recommend
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August 2023 by Anthony Lewis
Beyond my expectations as far as service goes. Address every matter down to the core. Thanks Manny.
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July 2023 by Nicole Blake
I came in to add 2 new lines to my service and port the numbers that already existed. Because one of the numbers is on a service that AT&T owns I was told it will take several days to port the number, thus why my visit did not fully resolve what I came in for. Also was disappointed that I did not receive any incentives for opening 2 new lines.
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April 2023 by Gem Ross
Shady business practices, avoid at all costs. My elderly mother went in to process a broken phone insurance claim. It was three weeks before we realized something was wrong with our account. Richard, at this AT&T store, took the opportunity to add a line that entered our account into a contract and changed our unlimited grandfathered plan that was no contract. Due to us discovering this account change so late, we arrive to return the phone and reverse the account changes one day after the 14 day period. The store manager, Kaiser, was not in store, but was told by his representative Marsha of the shady line addition and still did not value our 20 year loyalty to AT&T enough to authorize a return of this device on our account. The representative MARSHA in the store offered no consolation. The representative who practice the shady act RICHARD was not reprimanded. Rep Marsha, store manager Kaiser, and Richard especially should all be appalled and embarrassed at the sales tactics used in order to gain sales commission. I will be following up with the Better Business Bureau ASAP
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April 2023 by S R
Came in to switch carriers, and Tricia was attentive, patient and personable. The visit was easy and smooth. We also came in a few days prior to get information, and spoke to Richard, who was also very helpful and consistent. You guys are both a pleasure to interact with, thank you so much. Really glad we chose this location.
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April 2023 by Crèative by Cressiada
seriously, shout to Richard and Xavier, they were super friendly, super helpful and got everything i needed done in a matter of minutes. I had literally walked in so frustrated from dealing with the ATT store on flatbush and linden that i didnt think i'd get anywhere here. But Richard and Xavier truly know their positions, knowledge about their company and are amazing representatives and model employees. Stellar customer service ! shout out to these guys !
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April 2023 by Natasha Moseley
Latesha and Kaiser service was beyond exceptional they went beyond service standards and made me and my wife feel like family if there store you want to visit it triangle junction!!!!
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March 2023 by Neneh Saye
100% service!!! Manny helped me get the phone of my dreams! He spent over a hour helping me and never let me lose hope! I am so happy with my service!!!
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February 2023 by Christine Eugene
I love coming to this store, they work hard and keep the store clean. The manager and the staff did they thing to give me the best deal. I will forever refer all my friends and family to Kaiser and his team.
