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December 2023 by Rich M.
Hector runs a local neighborhood jewelry store the old school way. He and his son conduct business like gentleman and I would consider going above and beyond. I'll explain;I wanted a particular pair of earrings for my wife's birthday. They reviewed their inventory and they did not have them at the store. He took my number and said he was going to their manufacture and get me a pair. Well later that night I received a text showing me a picture of the exact earrings I wanted. Mind you that was not a week later fit was the same day. I picked them up in time for my wife's birthday and she loved them.The price was reasonable and we will continue to frequent this store for any jewelry needs.
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November 2023 by Michael Onah
Excellent, friendly service and very reasonable prices. I took a vintage watch in to get the battery changed (turns out it was a wind-up - the more you know!) and a new wristband and the gentleman who helped me was very knowledgeable. Highly recommend.
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November 2023 by Dan Wergeles
Had a good experience here. The owner, Hector, is a great guy who has been in the neighborhood a long time and charges fair, straightforward prices. He replaced the battery on my watch in 5 mins flat, while the guys at Mike’s on 5th and 9th wanted to charge me twice the price. Definitely recommend getting watches repaired here.
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November 2023 by Amir Ouki
Love this place - Hector is so friendly and helpful, and I'm always so pleasantly surprised at how affordable each piece of work I've had done there is. It's really great to have this place around!
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October 2023 by The Artist Formerly Known As
My wife has been shopping at Azenas for several years and most recently bought me an anchor medallion and gold chain. I love it. Hector Sr & Jr. Always treat her well so you have a customer for life.
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October 2023 by Craig Rimby
Very nice and friendly people, excellent service.
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October 2023 by Christopher M.
Came in to get watch battery replaced.$10 and he was able to do it in minutes.Also, just overall awesome guy. The guy is a builder and great with all sorts of tech - few people are more into that stuff than myself but Hector might be.Great guy to have in the neighborhood, highly recommend.
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September 2023 by Joseph Roepcke
Very friendly and professional old school jeweler. They know how to repair old mechanical watches, even from the 30’s. Reliable. Closed Mondays.
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September 2023 by Benny G.
Love this place I come here every chance I can every time I purchase something I all ways get the same great treatment. Excellent I would recommend this place to all my friends. Keep up the good work.
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April 2023 by Tamika Bynum
I stopped in on a Sunday to see about getting my 2 finger ring resized. Luckily they were able to do so. Great customer service. My ring was ready by that Wednesday.
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April 2023 by Alla D.
Had a lovely experience here taking a link off my watch bracelet- Hector was an absolute pleasure to deal with, will come back again!
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March 2022 by Carol L.
I was a regular customer here, but the problem is that they keep changing their hours and do not answer the phone. They used to be open till 6:30 pm, but many times closed at 6 pm. During the pandemic they closed at 5 pm but did not change their online information. I called 4x this afternoon to confirm their hours - between 3 and 4 pm, and each time got a recording saying that voicemail was not set up. There's not reason why a business should not answer the phone during normal business hours, or to have an outgoing message giving more information. While they have given me very good service, it takes a huge amount of effort to reach them. So for today, I'm going somewhere else to have a battery replaced in my watch.
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July 2021 by Colleen M.
Anyone looking for an amazing jeweler look no further..... Check out Azena Jewelers located at 500 Fifth Ave Brooklyn, NY. Beautiful selection to choose from, excellent repairs. Extremely reputable and tremendous customer service. So worth the Trip!!! Check them out you won't be disappointed!!
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May 2021 by Rene M.
I am so happy to have this family owned jewelry business near me. They do excellent repairs for a fair price and always have something on display that catches my eye.
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March 2021 by Jen R.
Ok so I'd give it 5 stars for the one guy that I've dealt with, and negative 5 stars for the other guy. I've been here many times, mostly just for watch battery replacement and once to get a ring resized. Good prices; fast, good work. My only complaint before today was that they don't stick to their posted hours so it's sort of a gamble if they'll be open. Due to COVID, they have a one-customer-inside-at-a-time policy in place. Okay, I'm glad they're being safe. Today, the only employee was the "other guy" (the owner?) who I've never had to deal with before. There was a customer inside browsing and trying stuff on, so I figured it might be a while. I waited about 20 minutes and nothing. The guy didn't even acknowledge me. Another person who was in line behind me tried to peek through the door to see what was going on in there, and the guy waved him away! Who does that? At least stick your head out the door and say like "Sorry, it might be a few minutes; you should come back later" Or just see what the customer wants. I didn't even need to enter the store; I could have handed him my watches and he could have replaced the batteries while the customer inside was trying stuff on. Anyway, I went and ran a few errands and came back maybe 20 minutes later. Customer is now inside, maskless, and just kind of hanging out. I made the mistake of looking directly at them and, you guessed it-- I was waved away. The only acceptable explanation I can think of is that the store was actually being robbed and the man was saving my life. In which case -- thank you, good sir! So, long story short -- I need to find a new place to get jewelry repaired in Park Slope. Any recommendations?
