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March 2024 by Fred Alluso
Ordered an item that wasn't available in store. Not only did they order it for me, they also extended my discount. Great customer service.
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February 2024 by Ilanit Ohana
It's good, it has a lot of things on sale
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January 2024 by Gabriel
It depends on each one. I didn't like it very much. I found everything quite expensive. It's not worth leaving Manhattan and buying here.
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December 2023 by Willy Santana
It's my favorite
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December 2023 by Jay C
The manager doesn't seem to care about sales. They closed the fitting room 30 minutes before the store closed tonight. I spoke with a lovely representative at the corporate office and left feedback.
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October 2023 by Susan Zemlyakova
Usually store apply a label if an item is final sale: this location does not so check before you buy. My tag did not have any final sale sticker so now I’m stuck with pants I don’t need.
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August 2023 by Elen Kalashyan
Love this store! Great cargo pants for my husband found there! Professional customer service at the register! Cool discounts!
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August 2023 by Michael Wang
Strangely strict manager clearly doesn’t want business. So what do you do when it’s been a long day and your partner + family is shopping in the store. Well you go find yourself a nice seat and wait for them to finish. Clearly the manager of this store doesn’t understand that. I was told to remove myself from the seat with no explanation other than the manager doesn’t like it. Looking at their other reviews this seems to be a repeated pattern. Customer service clearly isn’t their forte. It seems all they want is to take your money and go away. Don’t come here if you want to take it easy. Unless you’ve got military discipline you’ll get kicked out for sitting. I must say it was the door lady that told us the manager doesn’t want us there so who knows what’s going on. I guess it’s to be expected from a factory store. Part of me feels like I got profiled for looking hobo poor but can you blame a guy for trying to be comfortable in shorts and shirt on a warm summers day, I swear I left my $20k Birken bag at home ?? I think they are trying too hard to be a luxury brand store but selling $20 outlet pants...?♂️
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July 2023 by zz ntzoke
Not Good Vibes here. UNFRIENDLY. The Manager seems to have control issues. STRANGELY run store. and it shows.
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June 2023 by Matheius Hussein (Matheius Lee’Hicks)
Great business casual, formal styles for men and women
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May 2023 by Reliable Expert Reviewer with Standards in NY
This Banana Republic location have completely fallen off! And it is sad.i used to shop here on a regular a couple of years back when it was organized, neat, and feature a wide nice selection of fashion.i went in there the other day and had to ask them were they going out of business because the racks and shelves were so messy and fearured very few items. Clothing were thrown everywhere! I was completely turned off and besides that. No one could shop in those conditions. I have standards.I turned around and walk right back out the store. I really couldn't believe it.No other department store looks like that at all!
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May 2023 by Nicolas Schaeffer
No fitting rooms on saturday (confirmed by cashiers), very strange
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April 2023 by Ms Bayley
Great customer service everyone in the store is helpful and polite. Will be my new go to store for fashion
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March 2023 by Robert Alexandre
I love this store. The staff was awesome. They look you in the eye when they talk to you and the store was clean. Big sale going on. I did take advantage of it.
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February 2023 by Nat D
Still one of my "go to spots" since it was a safari/camp clothing store, before The Gap aquired it. Great sale happening right now! Found a broad black belt for $19.99. The staff is lovely.Cheers!
