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December 2023 by Самаркандский ПризраК
no respect and no queue, it seemed to me that resisti was working there! Yesterday my wife and I went to the Bank and we have a little daughter of 6 months, they told us to wait standing near the door, so we stood waiting for 20 minutes and the guy came up after us, there were also people waiting for us and they called, I said now we should come in, the guy said after you can visit them! I swear to God I will close this bank and everything connected with this barque! they didn't respect my family! shame on you today we all closed this Bank of America!
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December 2023 by Lamya Z
The agent at the door was very rude the wait to see someone is 2 hours take it or leave it, i asked if i can go do something around and then come back on time she said no you have to sit and wait or loosing the spot like why would anyone sit for 2 hours and then i asked if they have a bathroom she asked me to go to the dining next door, and then when i just waited there she did open the bathroom for me, the manager did help for what i needed.
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November 2023 by Suha
Worst BA, always line just for cashing money cause there is a limit of 1500 for withdrawal, so weird. The good thing is that only one cashier assists these long line angry customers.
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October 2023 by ADB Trans Corp.
STAY AWAY FROM THIS BRANCH! Went to the bank to do wire From BOA to BOA. Woman in the Lobby said i have to wait 40-50 min.I said that i had done it at tellers before, but she wasn't listen. I was waiting for more then 1 hour until bank employee invite me in the room. He asked why i didn't go to the 2ND floor to do the wire, I said that lady didn't let me go, make me sit and wait. He took me to the 2nd floor, but Emiliano refused to help me and pointed to the other teller(where was few people before me).Employee who took me to the 2nd floor saw this situation and help me do a wire from Emiliano cash register. Awful service. I have there a business and personal accounts. Time to change it
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September 2023 by Wolf T
WORST WORST WORST CUSTOMER SERVICEONE TELLER WORKS WAITING 7-8 PEOPLEBANK OF AMERICA MAKES MONEY FROM USABOUT SERVICE SUCKS SO SUCKSSS
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September 2023 by Bilal SH
This is the worst placr, i went there to open an account, and the guy in front wouldn't even let me enter inside, (maybe because i wearing traditional muslim clothes) i dont see any other reason. He ask me for my id and i presented and he ask me if i have my Ss card which i said yes, then he said do u have your tax returns i said i dont have physical copy but i have it on my phone which i showed him, and he said ooh you do not have W2, which i did have a photo copy and he objected that he can not read it and i need to bring in physical papers for him to let me enter and talk to a representative for opening my account, is this is this policy for Bank of America to hire in bunch of racist people who judge people by what they wearing and how they look, this is totally Nonsense in this day of age, i encourage you all to boycott this place untill they get rid of these workers who discriminate against other based on their faith and color. Bank of America should notice about this.
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September 2023 by IYOUSHARE
Try to get money only one guy at the counterBank doesn’t care about customers time
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August 2023 by Denis Denis
very rude manager ( latino girl) i wanted open cd but after speak with her i'm better open in chase bank
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June 2023 by Anthony S
Communication desert.No one answers the phone here. I went in person and there was no one here when I walked in. After a few minutes of waiting someone came out but she couldn’t answer my question. I called their 800 number for information and no one picked up.
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June 2023 by BF
(Translated by Google) Many thanks for the attentive and professional service to the manager Alla.(Original)Огромное спасибо за внимательное и профессиональное обслуживание менеджеру Алле.
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June 2023 by Gega Kartvelishvili
Worst customers service
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June 2023 by БАХАДЫР ДОСМАОВТ
I’m gonna change bank , my all trans action from this bunk I am customer statement for customer 5$ ?♂️ The woman near the door doesn’t know anything, go inside and ask… They said we don’t give a reference number, but those inside who are sitting at the computer did it to me…and they did it in another bank too… The woman near the door doesn’t know anything. I felt discriminationAfter 7 hoursA woman who greets customers at the door. What can be done. says they can't do it. I have already visited this branch 2 times, they refused me the service. But I did a service in another department that she refused me ... This time I finally decided to switch to Chese
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June 2023 by Atif Sheikh
Hey I was there to open a account I feel bank manager discriminat me she was so rude Bank of America should take action against her immediately she was gossiping about me with other bank member which is unacceptable I left without opening my account what a waste of time
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June 2023 by Razi Alamoudi
Went there several times. They have the worst customer service ever.
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June 2023 by Game Mayor
Hey I was there to open a account I feel bank manager discriminat me she was so rude Bank of America should take action against her immediately she was gossiping about me with other bank member which is unacceptable I left without opening my account what a waste of time