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February 2024 by Betsy Johnson
My service today at Bank of America was awesome…I want to give the Manager and the AVP: Senior Banker, a special thank you, for your professional leadership and empathy towards my concerns…..????
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January 2024 by Arkar Hein Kyaw
I would like to convey our sincerest gratitude to Mr. Jose Martinez, as we were thoroughly impressed by his professionalism and exceptional service rendered to us. Moreover, his prompt responsiveness and impeccable attention to detail are greatly appreciated. Mr. Jose Martinez, your patience in addressing my inquiries and explaining the optimal option has provided me with immense relief as everything went smoothly. We extend a colossal thank you for all of your assistance!
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January 2024 by Fatima Robaina
No good costumer service sucks
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January 2024 by Kristen Moller
They in fact do not close at 5, but at 4.
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January 2024 by Jessel Simon
Not bad but the tellers need to help more
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January 2024 by Lee Zagguy
Mean, rude managers.A bank that Chases away its customers.Extremely long lines.
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January 2024 by Melow
Very unreliable customer service at this location. A picture can tells you how's this place full of chaos.I hope BOFA works on this issue immediately!?
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January 2024 by שניאור קריאף
Good service
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December 2023 by K Zorus
Date and time of incident 12/01/20231:20 PMCustomer: Black maleI tried to make a withdrawal and the teller was vetting me as if I was trying to join the Navy Seal.It's a new account and I could understand the need for additional steps for security measures. But she crossed that rubicon and kept questioning me and made things unnecessarily difficult.
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November 2023 by or israel dushitz
A great place with excellent serviceevery time I come there is a pleasant attitude with a smile and patienceespecially from Raquel BriceAnd Jamila MitchellThank you about everything❤️
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November 2023 by wafa elkamli
They are very nice and welcoming people ! Jose was the best ! Very polite and nice , and took his time to explain everything !
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October 2023 by Dara Barlin
I’ve had to go to this location twice recently with slightly complex issues and both times the client specialist (Jamila) got me through with flying colors. She was also great at navigating a sea of customers while staying professional, positive, and getting folks where they needed to go. Grateful to her and all of the impressive and kind staff.
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October 2023 by Aman Zele
Just overall bad service, they don’t want to work.
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September 2023 by JUDY JOSEPH
Opened a bank account 2 days ago, only one banker was there in that department, I was amazed on how she dealt with rude customers like that all day. There was also another young lady assisting Raquel. Both were professional and courteous through the non stop traffic in that bank. Thanks Raquel and the other young lady. Was a pleasure opening my account. I look forward to always seeing such pleasant and courteous service through the hectic routine that day. I pray that as customers we learn to understand that sometimes we need to have patience. And I do not believe the customer is always right. Thanks you Raquel and her co-worker that saved the day for may of the customers they went above and beyond to make sure everyone was serviced.
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September 2023 by Marius Smit
Today, I had exceptional service at this branch. The people who helped me (especially Raquel) went more than the extra mile to solve a tricky problem. I am so grateful for their help. Marius.
