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March 2025 by Mamadou Tanou Bah
A bank really where there are very intellectual and civic staff I appreciate in complete security in peace...
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October 2024 by Alistair Griffin
I had the pleasure to have Villana Williams at the Flatbush Ave BOA branch help me on a complex account issue. Her diligence and commitment are inspiring. The rest of the team at this branch are polite and attentive to all the people that I saw waiting and should be commended for their quality of service. It’s great to have such a reliable branch in the neighborhood.
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May 2024 by Sunny Snell
Carl and Villana couldn’t have been more helpful!
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January 2024 by Sebastian Sandoval
Not my favorite location. It’s in a VERY busy area of Brooklyn, and they usually only have one teller working with a line of about 10 people.If you have to use teller services here, be prepared to spend an hour minimum to get your service done.
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August 2023 by Kiara Alfonseca
Not organized.
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July 2023 by Jemima Alemonai
Nia Washington was really helpful, welcoming and gave me some great tips. And as a new BoA customer, I couldn’t be happier with the service she rendered, especially since I have visited 3 other BoA branches in the past week, just trying to create an account!
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June 2023 by Dee Dee
Who’s in charge here? This place needs to be deep cleaned daily.I know the reviews aren’t for the workers because I’ve gone here, everyone is nice especially the Asian dude, I forgot his name he’s so nice. The ATM VESTIBULE IS BEYOND FILTHY. Anyone can gain access as the mechanism to the door is broken. I’m literally watching my back while I’m here. BOA how can you subject your employees and customers to this. SHAME
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June 2023 by Robert
Mr. Blain assisted me this morning. Very helpful and professional.
Thank you.
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June 2023 by AH Munna
Very bad
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May 2023 by Laurence S.
I was sent here by Bank of America dispute services to have an attachment added to a credit card dispute, because the app and website doesn't supports it.I walked all the way here and they refused to help me. All this and I am supposedly a "Premium Elite" member. The service here is non-existent while the staff chit chatted.
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April 2023 by Stephanie Ber
This BofA branch is just amazing! We came here 3 times and all the time Anthony and Sheila solved our problems. Yeah, it took us a bit long time, but the attitude was amazing! Thank you guys so much! You are the best
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January 2023 by L.T Santos
A bit unorganized. No receptionist to greet and helped me. I had to wait in line to see the bank teller in order to tell him I need to see a banker to open a new account for me. Then I had to wait again and when it was my turn they didn’t know if I was first or someone else was first.But after that everything went smooth and they’re really nice.
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November 2022 by Степанида Берёзова
This BofA branch is just amazing! We came here 3 times and all the time Anthony and Sheila solved our problems. Yeah, it took us a bit long time, but the attitude was amazing! Thank you guys so much! You are the best
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November 2022 by Stepanida B.
guys in this office are the best! Sheila, Anthony are very helpful and responsive specialists. thanks for your help! Even it took a bit of time, but they helped us with every single case.
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November 2022 by Jason Hernandez
Villana and Anthony were genuinely kind and helpful. They were swamped but were never frustrated or short. Genuinely good people at a very busy branch. Definitely a better experience than the current rating would indicate.
