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November 2023 by Saddam Alsaidi
They are very, very slow, their service is terrible,
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October 2023 by Jackie
They need to either hire more bank tellers or shut this location down. No one should have to wait 30+ minutes on a line.
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October 2023 by james
FREE MONEY! or you would think so based on the line. Be prepared to spend at least 30 minutes...FOR THE ATM. What the hell is going on at this place?
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July 2023 by Melissa Gaudet
The ATM ate my 120$, they did nothing to help. The manager, the teller and security didn’t do their job. It’s been an entire week, and guess where I am going? They have video footage of me putting money in the account and I am going to get my moment today 9am. The Florida representative on the phone said it should’ve been taken care in person. Instead security was allowing some old lady still use the machine. After I get my 120$ I am switching banks. I am now not able to do two summer programs, because you guys lost my money the most important week. I’m making sure all 3 of you get fired today ‼️
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July 2023 by Vignir Eyþórsson
This bank is a joke.Made an appointment a week in advance and planned my work around it. I had a 2pm appointment and still waiting for an advisor an hour later.One of the advisors is wearing running shoes and shorts.
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May 2023 by David Feiger
This has to be one of the worst banking branch in the city. Consistently have to wait 30-45 minutes in line for a teller and 3/4 of the time, they don't even have singles or coins available. Every other week, they don't even have a single teller on staff. As a business, this is a huge hassle every time. I am strongly considering switching banks purely because of this. There are no other Bank of America branches convenient enough to go to.
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May 2023 by manny feit
Still waiting on line (40 minutes) to make a deposit to a business account. Not only is there only one teller but there is no dedicated business line to expedite business transactions. Still five customers in front of me!!
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April 2023 by Ellie Carrasco
On a Thursday morning, no tellers. Given that many banks in Ridgewood Maspeth have closed, I’d say at least have some BOA open regularly. I’ll take my business elsewhere thank you.
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April 2023 by Mike Amato
One teller. Apparently this is normal here, as is opening late.
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March 2023 by Gina Dawson
Every time I go to a Bank of America, it takes quite a LONG time to get to a teller. I understand that every client needs attention. BUT , it is Monday a.m., and there are 7 people on line, does it make MOST sense to have 1 teller?I hardly ever leave negative reviews, however, I find this is always the case at Bank of America: 1 or 2 Tellers and there is always a line, no matter what time,of day
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March 2023 by Veronica Karwacki
My fiancé has been going to this branch every day in the past week to make a cash deposit and get a check written so we can pay our rent and every day a guard has said “systems are down, no teller services”. When will teller services be restored? We really need to get our bills paid.
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March 2023 by Ruhte Delgado
Best experience we’ve had with any bank. Joselyn went above and beyond to help us. She was great in every aspect. Thank you so much joselyn!! You are amazing!
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March 2023 by J M.
Saturday update: looks like the tellers windows are open today! Looks like my weekend plans are set.
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February 2023 by Steven Soto
i went to make a deposit like around 2 or 3 am to deposit money on the ATM but the door doesn't work i try everything puting my card in and nothing not even my phone wont go green you guys need to fix that door
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February 2023 by kev k
Why does this branch located in a majority Latin community have terrible long lines but any “ white” area there are no lines ! Bank of America is prejudice !!!!