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December 2023 by Graham Reynolds
I had to call five times before reaching someone. I was told I had a scheduled appointment for 2:00 with Anna and I confirmed the appointment an hour early. I walked 30 minutes to the branch to be told that my appointment time would not be kept.I instead walked to the TD bank on 5th Ave and had a fantastic experience with Alexandra, whom I highly recommend.Avoid this branch and try another bank!
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November 2023 by Ximeng Tang
Busy Friday afternoon, a huge line here. Only one teller moving like snail. How on earth a bank serving the community could think this is a reasonable practice?
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September 2023 by lasha
Terrence was extremly helpful, great service. Thanks for helping me with my first account.
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September 2023 by Kamal USA
Amazing service as always at this bank. Thank you Terrence for helping my friend with his first bank acct.
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September 2023 by Sakyet Islam
Terrence I really appreciate your help and you taking time with me and explaining everything. Thank you great service
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September 2023 by Ashik chakrabarti
Terrence was amazing he help me open a new checking account and explained everything to me easily.
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September 2023 by Monir Hossin
Amazing customer Terrence, you were a great help in setting up my new account. Very professional ???
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August 2023 by Mamun Habib
I came to the branch to inquire about a ne credit limit and the associate Terrence was great he help to apply for new credit increase ?
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August 2023 by vephkhia lomashvili
The service here at parkslope 5th is amazing!!!! Thank you Terrence for you help with my credit card today,you were great
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July 2023 by Rodney Agnew
Terrence was excellent. He really helped me through and showed me how to get apply for loans and things to help my business. Please keep him brown or promote him for helping African-Americans
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June 2023 by Ricky Sanchez
Had a great experience today with Terrence. He was very knowledgeable about products and services available for both my personal and Business accounts. He took care of my transactions and answered all of my questions along with recommendations and referrals to help me expand my business.
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June 2023 by Elizabeth Ziman
Terrence was so helpful and so cheery. He helped me solve all my problems. I’m a very satisfied customer!!!
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June 2023 by Jah Frazer
I was well attended by miss irlingAnd I will recommend this branchShe always help me and walk me through any financial need
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June 2023 by Stephanie H.
I keep coming back to this branch for 1 reason and 1 reason only! JOSE is by far the nicest, informative person. He pays such attention to detail, addresses me by name which shows he remembers and is so easy for to work with, he's the best and deserves a promotion or raise or some great kudos!!! Thank you!
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May 2023 by Isaac Smith
Professional, helpful, understanding, informative, great customer service. BoA gets a bad rep but I've been with them for 15 years and have only had good experiences.
