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January 2024 by Barno Ishankulova
Hello the appointment 3 weeks he wandered their work is not good the bank does not know how to open an accountEntered the wrong bank username and. Again Appointment not good their work bank
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January 2024 by Mohammad Ashik
Absolutely TERRIBLE!! I had a time slot of 11-12 but was 10 minutes late, if that results in HOURS of wait time what is the point of having an appointment
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January 2024 by bernard fixler
Very rude service and they never have enough workersEverything takes hours in this location
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December 2023 by Zafar kasimov
very rude treatment of the client poor service
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December 2023 by Moroccan
Took me 20 minutes to get there, but was told that there are no tellers there I might come back later. I got back at 4:00 but the staff will not let me in. This place are horribly understaffed.
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October 2023 by Joe R.
BOA. My favorite bank around. The very best!!!IN AND OUT everytime BABY!!! The best atm in town. Haha
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September 2023 by Mark Metz
HiThe people are nice but very understaffed only 3 people working there1 deposit would take 1 hour
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September 2023 by CityPro Contracting Brownstone Facade Restoration
I drove 8miles to get to this branch on a Friday for a certified check. When I walk into the branch the staff said they can’t do the transaction due to the branch manager not available today and I have to wait until Tuesday. This is so frustrating and wasters my time on a busy day.
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August 2023 by REDWAN Hossain
They closed before time & they didn’t helpful
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July 2023 by Diana Khetsauridze
TERRIBLE!!!!! I went there today asked to help me for wire transfer, first I was told that appointment was needed. bank of america mobile customer service told that i didn't need appointment for wire transfer. there was no other customer beside me in this branch. one of the bank of america employ told me that i can wait if i wanted to but wouldn't guarantee i would be helped for somthing simple such as wire transfer. they made me wait one hour, helping other customers after i came in. after waiting that long one of the tellers told me that i was harassing them for waiting for a service that i was told i didnt need a appointment for. after one hour of wait, an unjustified insult to my person, the same teller told me that she'll sent the wire transfer but she doesn't usually do that. horrible experience from the start to finish.
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June 2023 by Mahmoud Ali
Very unprofessional!!I had appointment 1:30 and when I arrived the employee was not available, and then they asked me to wait, after 15 min, the staff start to talk about rescheduling, when i refused they said the system is down!! Going to that place is a waste of time
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June 2023 by malky b
they give the best service. and especially The Branch Manager Courtney Person, he is the best!
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October 2022 by Brigitta Danyi
Horrible experience, horrible service!Lady at the front don’t listen why people are there. She give a wrong paper and left without say anything, other one show up after 10 min with attitude and said we can’t help you to print out the statements .These people need to be educated all the way!Bank of America had a great banker who handled and help with our things before unfortunately that location is closed just don’t know what happened with all those professional workers…But BIG THANKS for the 18 ave Bank of America they lady there solved our problem in 3 minutes!
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October 2022 by Mohammed Alam
I was going there open my business account but they saying they can’t help you for opening a business account.
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June 2022 by William
Opened my first card here with BoA back in 2018. Very professional, polite and knowledgeable staff.
