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May 2023 by Google user
The staff at This Bank of America is friendly and professional...VERY WARM AND ENVITING..not to mention GOOD LOOKING...LOL...GOOD JOB GUYS
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May 2023 by Gina Panayotti
The staff at This Bank of America is friendly and professional...VERY WARM AND ENVITING..not to mention GOOD LOOKING...LOL...GOOD JOB GUYS
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September 2022 by nasha Williams
Unreal! 20 minutes each time I go in this bank. There are times they don't even have quarters. Always one teller. You don't see this in the Chelsea locations
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May 2022 by Adraine Roy (Caramel Tain)
The WORST BOA to open an acct with in NY! They have closed off basically every in person office branch. I went on Monday just to get a direct deposit Void check and I had to wait 30 to 45 mins in between having to ask for the second time a male in the office I was directed to, how long he will be.After some time he escorts me to a female teller who then has me waiting while she finish up whatever she was doing, to go over to another female teller who was Extremely helpful to me.Now mind you, the female in the office I had first approached when I arrived was the one who had me waiting for the male in the other office who had me waiting all that time to (waste my time) when she could have just told me to go to the bank teller to get the direct deposit form in the first place.They are VERY Disorganized so in my opinion you should bank some where else if you want a bank you can depend on to get Great service!
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February 2022 by Yuk L.
I needed money orders for african visas. I learned money orders are called cashiers checks at BOA. Bennett was great and patient with me. I had to dig out my notes. It was a smooth and easy process. In this world of atms and contactless payments, we still need in-person banking services.
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January 2022 by Yossi Lieberman
Don't open an account by bank of AmericaBasically to find a open branch is almost impossible even when u see online it's open doesn't mean it's open finally was going around for an hour till I found this location openWas Waiting in the line to make a deposit there was 2 ladies but only one was taking clients in the middle the one that was taking clients left the other lady didn't bother to take her overWas waiting for like 10 15 minutes till someone came to help me make my deposit
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October 2021 by Pelin Kayiran
Unreliable location. Supposed to be open and it isn’t. No notice at the door or any rep available to explain why. #badservice
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June 2021 by Lawrence King
honest bank, safe here!
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May 2021 by Caitlin Terry
fair bank
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March 2021 by Dee Dee
I WENT ON 3/27 & THIS BRANCH IS TEMPORARILY CLOSED. YOU’D THINK THEY WOUKD MENTION THAT HERE AND ON BOA A WEBSITE. NOOO. JUST TRASH AND A WASTE IF TIME
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December 2020 by R BULLOCK
Everytime I've been here, the wait and line were fast. This is me go to location. It takes me time to get there but worth it!
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November 2020 by Ehsan Parizi
Closed. Doesn’t exist.
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October 2020 by Jackie L.
The people here are absolute morons. Went for a basic wire transfer and after 75 minutes are being there (what the rep was doing this whole time is unknown to me) they told me I could not perform the wire until the next day. They swore to me I could perform the wire online and would not have to come back to the branch, but alas, they were wrong after asked them several times if they were sure I could perform a transfer this large online. After I called the manager over, he also assured me the same thing. They are running an inefficient operation with people who have no clue what they are doing. Wasting hours of peoples time.
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October 2020 by Lien T
I went in at 4PM to speak to someone about getting a ballot notarized. There was no one else waiting, but I had to wait for 20 minutes before someone greeted me. Meanwhile, 4 to 5 employees had gathered into one office and were chatting about. When someone had finally noticed me, he had unhelpfully informed me that their notary had just walked out the door and was on his way home. Had anyone taken a single moment to ask what I needed merely 5 minutes ahead, I could have gotten my document notarized within a minute. I’ve been banking with BoA for decades and this was the worst encounter I had the misfortune of experiencing.
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October 2020 by William J. Wilson
I love this bank and the location along with the support that I receive as well.
