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April 2024 by Marbin Estiben
Thanks Jeneisha and Holdwing :).
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December 2023 by Nick Guerrero
I was going to open up a business account with them but the secretary there showed us again their real customer service that they still have. They don't care about the 70k i was going to deposit
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September 2023 by Faradja Theodore
DO NOT and I mean DO NOT waste your time coming to this specific bank. I waited on line for 45 minutes just to make a withdrawal. If the ATMs would allow more than a certain amount I would NOT have to stand on line for this long . The tellers were BIAS!! There was a line that specifically states “BUSINESS CLIENT” , the teller for personal accounts was taking business clients and disregarding the fact that the personal account line was LONGER than the business accounts line. By far the WORST Bank of America I have ever been too.
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September 2023 by abdullah miah
Im here to open an acct and they still are not open. Some type of system issue but noone by the door to apologize for the delay.
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July 2023 by Johnna Caizan
If you are looking to get assistance, they will not attend you and turn you away. They only accept appointments. Other Bank of America’s will at least tell you to wait until a representative can assist you. They couldn’t help me and turned another customer away. If you need something quick, I’d recommend to go to a different location. Plus they only had 1 person working. And there was one point where they had a line of customers and no clerks attending. The counter was empty. And all I needed to do was close a savings account. They need more representatives at this location.
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July 2023 by Firoj Khan
Excellent service. Parking available ?
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December 2022 by Scott Mejias
My mother took an appointment for a specific service but when my mother went to the appointment the colleague available was on jury dury. She was then told to make an appointment for later in the week with no guarantee the person would be available. I then called customer service and was told any person could have done it for her. She also went to boa before for a specific service and was told that the person was not available. She was given an appointment for the next day and the same person that she saw the day before was the colleague to give her the service. I do not understand this branch. I would not go there at all.
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September 2022 by shihab Shihab
Customer service r so horrible. Employees are also so disrespectful to the customers. Employees are soo lazy and slow
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July 2022 by Frank Leyba
Horrible service. These people have a attitude problem. inconsiderate. And the teller needs to go back to orientation to learn how to treat customers and how to organize bills properly.
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May 2022 by GM Yusuf
I never see customer service like that. They should come with pillows and sleep. If i need to stay in line for one hours where three people in-front me. All of my friends having same issues. Only reason to come here which closure to my house otherwise i would never or if i have other bank close to me I would not never come here to see their sleepy face
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May 2022 by Kun Lam
How is this even a BOA, everyone here needs to get fired immediately. Not once have they ever even picked up the phone..ever.
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November 2021 by Jabed Parvez
Worse customer service. I'm requesting all of my Bangkadeshi community people please avoid this branch, even my others community brothers, please avoid this branch, they really need a lesson.
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July 2021 by Brian C.
Standing on line at 2pm on a Tuesday. Only one teller working and the dude in front of me has hundreds of rolls of coins. I'll be here for a while. Go elsewhere.
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July 2021 by Gordon Marshall
Why is it that this BOA branch is closed on Saturday. This is not serving the public well.
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August 2020 by Samira Cordova
Definitely disappointed with my experience here.We made an appointment online but arrived earlier because on the website only gives option to book every 2 hours . The security asked if we made an appointment and I started that I’d made an appointment but was early. He offered to check if they were able to see us since they didn’t had any customers in. We walk in and we’re told they won’t be able to see us until the appointment time. Mind you, a lady walks in was being taken care of and she did not made an appointment. Very disappointed of the service here. August 13, 2020 10am.
