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March 2024 by Bryan Cadenas
Very good service when serving 10
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March 2024 by MAG
Thank you, Adrian. I 100% recommend him, a highly qualified employee, very attentive to details and consistent. He will solve all the issues that he can solve, those that are not within his competence, he will advise and explain how to do it. Russian-speaking, which is so in demand today in Brooklyn.
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March 2024 by Yelinka Sam Pedro
The worst customer service ever at this branch. The who I assume is some sort of manager has the worst attitude. I have a business and bank’s designed a different line for business clients and I understand there’s not a lot of customers at the time I entered but this lady with the worst voice tone tells me there’s only one line… then I gentle man asks if she speaks Spanish since she looks Hispanic (maybe Dominican or from PR) she tells her in perfect Spanish “no hablo español” to what the ask if there’s anyone who speaks Spanish then she makes a face and says I don’t know and continues her chitchat with the lady next to her, another Hispanic looking person with name tag with the logo. When it was finally my turn I explain the situation and the lady in the window was so sweet but unsure in what to do so she call miss attitude again and once again her answer was very rude.
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February 2024 by O I
Immediate greetings from excellent employee as well as assistance. Joe was the one who made the visit....
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February 2024 by Moussa Koalas
Worst bank of America branch very rude staff .
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February 2024 by Dmitrii
Many thanks to Adrian for his help in resolving the issue, he is a very competent and professional employee, he resolved the issue quickly and efficiently, we will contact him next time, thank you very much again.
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January 2024 by Жанна Бадма-Халгаева
Many thanks to Adrian! Very professional approach, explained everything clearly and in detail. Success and prosperity
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January 2024 by Peter Shao
The people here are nice; however, this location is consistently understaffed for tellers. There is almost always a line, and sometimes the wait can be 30 minutes. For a bank, the wait is shocking. For comparison, the Chase bank on 65th is always well-staffed and efficient and exudes a professionalism that this BoA branch regretfully does not possess.
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January 2024 by Jintana Kumsiri
Bad service not enough people working I standing there waiting on line for 45 minutes. I still don’t get service I just decide to walk out.
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January 2024 by Domingo Cano
Worst Bank in USA
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December 2023 by Umedjon Asrorov
worst customer service ever. avoid at all costs. rude and very unprofessional.
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November 2023 by Cheryl B
The teller was so sweet, and professional
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September 2023 by Амин Бурханов
Many thanks to Adrian for his attentive approach to clients!The best ? professional at work!
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August 2023 by Ganzhur Tangatov
Satisfied with the work of Adrian Arini! Everything was clear and easy to explain and helped us!
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August 2023 by Zhorzh Borshchevskyi
Thank you for the work, was consulted on all issues. The work is done by professionals. In particular thanks to Adrian
