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April 2025 by James Baumann
Parking anywhere near bank is impossible. VERY BUSY & CROWDED COMMERCIAL STREET.
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February 2025 by Sebastian Simones
Terrible service, no employees available. The worst bank in bayridge. Close this bank of america
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January 2025 by Cezario
Great experience today, I just walked in without appointment, I needed assistance with my account and the young lady Isabel Martinez was amazing, helpful and attentive.
Thank you Isabel for your help today,
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November 2024 by Issam Alasri
The only one I like to go to around bayridge..
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July 2024 by iri ne
They never answer!!!
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July 2024 by JING ZHANG
Label it’s very good patience banker,she help me a lot,thanks!
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April 2024 by Jose Hernandez
ATMs rarely work because management is too busy on their 2 hour lunches to try and refill the atms. If you do have to wait in line, bring a chair becuase you’ll be waiting for an hour. Also if you walk in and there is zero staff to be seen, just stand in front of the camera near the teller area and hopefully in 10 mins they’ll realize someone’s out there and come out to “assist”. All in all I would strongly encourage HQ to clean up shop and fire everyone working at this location. Too much money is being spent on payroll for no one to be doing their jobs effectively let alone at all.
The bank across the street is better and I would not bother with this location till it’s under new management.
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April 2024 by Jose H.
ATMs rarely work because management is too busy on their 2 hour lunches to try and refill the atms. If you do have to wait in line, bring a chair becuase you'll be waiting for an hour. Also if you walk in and there is zero staff to be seen, just stand in front of the camera near the teller area and hopefully in 10 mins they'll realize someone's out there and come out to "assist". All in all I would strongly encourage HQ to clean up shop and fire everyone working at this location. Too much money is being spent on payroll for no one to be doing their jobs effectively let alone at all. The bank across the street is better and I would not bother with this location till it's under new management.
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February 2024 by chommanat moon
I don’t wondering why they got only 1 star.Terrible service they keep you waiting at least like an hour to open new account even you already get appointments on 2 days before you get in. No customer service at front. Unwelcome customer here.
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January 2024 by Islam
ATMs has not been working for two weeks, don’t waste my time. I will go to another bank
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December 2023 by ASLAN EDZIEV
ATMs do not work, it is impossible to withdraw money. Please solve the problem.
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August 2023 by Lindsey Hu
super long waiting time. Not efficient
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August 2023 by Rasul Muhiddinov
Very bad service
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August 2023 by Kamila Kim
The second time in this bank, the first time the girl Hannah helped us open a debit card, explained everything and explained it, she speaks Russian. And today Matthew Kazakis helped us, he was friendly and understood that we don’t speak English well. We quickly got a credit card. I recommend them, the service is top notch. Thanks to them
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April 2023 by Rehvon Abdulofizov
Slow, inefficient, ineffective staffs. Can't wait to have robots , and using certified apps
